Forum Replies Created

Viewing 30 posts - 14,011 through 14,040 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 13, 2020 at 17:28

    Hello,

    Are you talking about this image https://gyazo.com/a8a46a0b4bd941464e1f5f5aa2c84cbc It looks that you set the opacity in the Elementor element settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 13, 2020 at 17:26

    Hello,

    1) I made some fixed of the parent theme styles. These fixes will be included to the next theme update.
    2) That option switch on/off sidebar for both shop page, categories page, vendor page because vendor page inherits the shop page layout. We don’t have option in our theme to disable it for the Dokan vendor page only. Ask the Dokan plugin author, maybe they have something in the plugin settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 13, 2020 at 17:23

    Hello,

    Use the features image to add the project preview for the Portfolio page.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 13, 2020 at 17:10

    Hello,

    I checked your home page editing for example and don’t see issues with this http://prntscr.com/uylfl7

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 13, 2020 at 17:07

    Hello,

    What demo would you like to install? Do you want to use WPBakery or Elementor as the main page builder?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 13, 2020 at 17:02

    Hello,

    1) We need access to your Dashboard to try to help you. If we don’t improve the page speed we’ll be able to offer you refund.

    2) Check the column responsive settings http://prntscr.com/uyla8s Maybe the column with that banner is just hidden for the mobile device to fit the layout.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 13, 2020 at 16:59

    Hello,

    Yes, we need WP username and password to log in to your WP Dashboard. Use the Private content area to share this info.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 13, 2020 at 16:55

    Hello,

    This is Revolution slider button, we don’t have options to change the scroll of the Revolution slider. If you need help with this you need to contact Revolution slider authors https://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380/comments

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 13, 2020 at 16:46

    Hello,

    Do you want to show these products 2 per row http://prntscr.com/uyky3f ?
    Use the column responsive settings to change the layout for the mobile devices http://prntscr.com/uykzzg

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 13, 2020 at 16:30

    Hello,

    That thing is the meta description. You can change the meta description using SEO plugin, we don’t have option to edit meta description in our theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 13, 2020 at 16:29

    Hello,

    20 You asked and I made the translation for you. I did not think that you change your mind. Go to Loco translate > Plugin > XStore Core > remove existing translation if you don’t want to change the text. You can disable and remove Loco translate plugin after that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 13, 2020 at 16:27

    Hello,

    Storefront theme displays them there but our theme under the cart content. It’s possible to change by copying the xstore/woocommerce/cart/cart.php file to child theme and edition it according to your needs http://prntscr.com/uykj6d

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 13, 2020 at 16:22

    Hello,

    Font that used for these sections (Futura) does not support latin extended. So, go to Typography > Content > choose the font that supports your language.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 13, 2020 at 16:19

    Hello,

    Use the additional menu settings to manage this http://prntscr.com/uykd86

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 13, 2020 at 16:16

    Hello,

    We don’t have option out of box to create this layout of the breadcrumbs and filters https://ibb.co/NjkxftZ
    To remove the filters button go to Appearance > Widgets > remove widgets from the Shop filters widget area.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 13, 2020 at 16:11

    Hello,

    Provide us with WP Dashboard access to check.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 13, 2020 at 16:09

    Hello,

    Did you read my instructions? Go to WooCommerce > Settings > Accounts & Privacy > check Allow customers to create an account on the “My account” page. I did not tell you to enable this option https://prnt.sc/uxvbpc I talked about other option in the WooCommerce settings!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 13, 2020 at 15:57

    Hello,

    allow_url_fopen directive is disabled in the server configuration http://prntscr.com/uyjub1
    It causes the issue with the FB login. Please, contact your hosting provider and ask to enable that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 13, 2020 at 15:27

    Hello,

    I have checked your site and don’t see the issues with the mentioned slide http://prntscr.com/uyj436 or slider in general https://gyazo.com/a372a016017a40c4461bc02786a0c9f9
    About revolution slider responsive settings you can read here https://www.themepunch.com/faq/responsive-content/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 13, 2020 at 15:22

    Hello,

    1) Check the mobile version now.
    2) Do you want to remove this sidebar http://prntscr.com/uyiybj ? You can disable it in the Theme Options > WooCommerce > Shop > Shop page layout > choose the layout without sidebar http://prntscr.com/uyj0gs

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 13, 2020 at 15:13

    Hello,

    We have 3 main areas to change font:
    1) Typography > Content > Body font
    2) Typography > Content > Headings font
    3) Theme Options > Header builder > Menu elements and menus font.
    I tried to change the font using the mentioned settings and it works.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 13, 2020 at 15:08

    Hello,

    Check this post of the MailChimp authors https://mailchimp.com/help/i-signed-up-with-mailchimp-but-didnt-get-an-activation-email/ If the steps described there do not help then submit topic here https://wordpress.org/support/plugin/mailchimp-for-wp/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 13, 2020 at 15:00

    Hello,

    We don’t have a special option for this. Add the below code to Theme Options > Custom CSS to change the color of the links in your text

    p a {
        color: #99e165;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 13, 2020 at 14:57

    Hello,

    We did not look for such plugins, so can’t suggest something, unfortunately.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 13, 2020 at 14:56

    Hello,

    I have checked your license and don’t see the issue with this http://prntscr.com/uyi4ua
    So, try to activate it again. If you still have the issue then provide us with WP Dashboard access and we’ll check.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 13, 2020 at 08:13

    Hello,

    Take our apologies for the delay in answering. We tried to find a solution but we don’t have a quick fix for this. You can submit refund request here https://themeforest.net/refund_requests/new
    Sorry for the inconvenience.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 12, 2020 at 18:03

    Hello,

    This option is not our theme option. If you use the third-party plugin to add the payment gateway contact plugin author with this question.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 12, 2020 at 18:01

    Hello,

    But those logs are from June http://prntscr.com/uxwm49 I don’t see any errors from Sept or Oct.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 12, 2020 at 17:55

    Hello,

    Provide us with WP Dashboard and FTP access to your site to check the issue in more detail, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 12, 2020 at 17:53

    Hello,

    Home page works https://gyazo.com/723f101c24a63b29686d339553a0de4a
    Could you tell me what options do you want to import? I mean do you try to import options from another site or import options of one of our demo?

    Regards

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Viewing 30 posts - 14,011 through 14,040 (of 30,391 total)
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