How to setup login / signup? Track order feature how to enable? & Newsletter

This topic has 8 replies, 3 voices, and was last updated 3 years, 6 months ago ago by Olga Barlow

  • Avatar: santhoshhn
    santhoshhn
    Participant
    October 11, 2020 at 15:33

    Dear Sir,

    I have two questions.
    * How to make this section : https://prnt.sc/ux5yal to work Signup & Login? It looks like doesn’t working right now.
    * Track order: https://prnt.sc/ux5yyl how to enable this?
    * Also for Newsletter what need to be done?

    Waiting for your favorable response.

    Regards

    Santhosh

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 12, 2020 at 11:43

    Hello,

    1) Go to WooCommerce > Settings > Accounts & Privacy > check Allow customers to create an account on the “My account” page

    2) Use WooCommerce tracking form shortcode to add that form https://docs.woocommerce.com/document/woocommerce-shortcodes/#page-shortcodes

    3) To edit the Newsletter go to Theme Options > Header builder > edit the Newsletter element and add the content according to your needs http://prntscr.com/uxo848 We used the Static Block to show the content https://xstore.helpscoutdocs.com/article/47-static-blocks

    Regards

    Avatar: santhoshhn
    santhoshhn
    Participant
    October 12, 2020 at 17:01

    https://prnt.sc/uxvbpc
    I have enabled Anyone can register. Still the signup is not working.!

    It simply reloads nothing happens.
    https://prnt.sc/uxvep0

    In that signup only email address and password. There is no multiple fields? Like phone number address etc?

    In the last email I have sent credentials for my website. Do check if there is glitch with the template.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 13, 2020 at 16:09

    Hello,

    Did you read my instructions? Go to WooCommerce > Settings > Accounts & Privacy > check Allow customers to create an account on the “My account” page. I did not tell you to enable this option https://prnt.sc/uxvbpc I talked about other option in the WooCommerce settings!

    Regards

    Avatar: santhoshhn
    santhoshhn
    Participant
    October 13, 2020 at 17:18

    Hi,

    Thank you. Its working. However, is there any way in the registration tab I can enable mobile number field?
    I would like to verify the mobile number too. Whether your theme is compatible with any woocommerce OTP based login plugins?
    Also do let me know how to edit the email template (automatic mail sent password) I would like to change the layout.

    Regards

    Santhosh H N

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 14, 2020 at 08:21

    Hello,

    Registration functionality comes from WooCommerce, so it would be better to contact the support of the plugin to get some advice.
    We did not test such plugins with our theme.
    About templates, contact WC support, also. Note that changes in files should be done via a child theme to prevent losing them after every update.

    Regards

    Avatar: santhoshhn
    santhoshhn
    Participant
    October 21, 2020 at 16:58

    Dear Sir,

    How can I change the Menu items?
    I created new menu wanted to show my menu “New Main Menu” However, its not reflecting on the website.
    https://prnt.sc/v3y9ru
    https://prnt.sc/v3yaki
    It looks like I am doing it wrong. Can you please tell where I can find the option to select my menu instead of yours?
    Also popups which appears on the pages. Where to edit it?
    https://prnt.sc/v3ye9j

    Waiting for your favourable response.

    Regards

    Santhosh

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 21, 2020 at 17:35

    Hello,

    Use the header builder to change the menu https://www.youtube.com/playlist?list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG
    Edit the top right connection block in header and remove the Newsletter element.

    Regards

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