thats really frustrating .
also one more thing :
on IOS only SAFARI , when add to cart and go to checkout page it keep loading on checkout information , really the theme is full of strange stuff .
chrome not having that issue on checkout .
Thanks for using XStore.
1) What browser and device do you use? Could you, please, record a video of the problem?
2) Please provide a screenshot.
browser is safari on macos and ios
1) Please provide temporary FTP access.
2) We do not see the problem on the checkout page. Try to clear cache and check one more time.
ok done check private content
what happen , no fix done untill now
by the way , its seems the problem is on all browsers , the user need 2 clicks for product to get added to shopping cart on mobile .
if you dont have time to support and fix please fully refund
Take our apologies for the delay in answering. We tried to find a solution but we don’t have a quick fix for this. You can submit refund request here https://themeforest.net/refund_requests/new
Sorry for the inconvenience.
done , i am waiting for refund
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