Mailchimp not working - by BSW - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 3 years, 4 months ago ago by Olga Barlow

  • Avatar: BSW
    BSW
    Participant
    October 10, 2020 at 09:53

    Hello

    I have Mailchimp installed and have opened an account with them.
    I am using the MC4WP plugin with your theme. I have activated the API and it says connected.
    https://prnt.sc/uwllmy
    However, it does not work.
    I have a “subscribe” form/box in my footer, and when I enter a test email, it says it was successful and to check email for conformation, but I never get any email. And yes I checked spam etc.
    It also does not seem to be working correctly in the Woocommerce plug in.

    I have no idea what is wrong and I desperately need help. PLEASE!

    Thank you.

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 10, 2020 at 12:44

    Hello,

    Make sure that Mail function is enabled on your server. Contact your hosting provider and check mail logs, make sure that the mail function works fine from the server side.

    Regards

    Avatar: BSW
    BSW
    Participant
    October 11, 2020 at 21:57

    I got the email to work for the most part.
    However, I have the integrations section of the MC4WP app set so that there should be a subscribe to our newsletter checkbox in the comment section, but there is not.
    This is a plug-in that was provided with the same, so I’m hoping you can help. MC4WP plugin does not offer direct support.

    Thanks

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 13, 2020 at 15:08

    Hello,

    Check this post of the MailChimp authors https://mailchimp.com/help/i-signed-up-with-mailchimp-but-didnt-get-an-activation-email/ If the steps described there do not help then submit topic here https://wordpress.org/support/plugin/mailchimp-for-wp/

    Regards

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