A transparent mobile sidebar is appearing on any of my Store pages.

This topic has 6 replies, 2 voices, and was last updated 3 years, 6 months ago ago by tuijatuulia

  • Avatar: tuijatuulia
    tuijatuulia
    Participant
    October 12, 2020 at 14:52

    Hi,
    After some updates of theme and plugins there is a mobile sidebar appearing on my Mobile Store pages (see pic https://prnt.sc/uxsgc5 )

    I cannot click it closed – and I have setting in Dokan “Show shop sidebar from your theme” unchecked.

    Funny thing is it looks like the picture here: https://prnt.sc/urwjsb where there is Main menu open normally in mobile.

    Can you please help to get rid of this additional ghost-sidebar?

    5 Answers
    Avatar: tuijatuulia
    tuijatuulia
    Participant
    October 12, 2020 at 14:55

    Also on desktop there is some sidebar appearing, and I have not added there anything, to my knowledge. (There is Search and Recent comments)

    I cannot edit the Dokan store page in Elementor (I don’t have yet the Elementor Pro to be able to)

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 13, 2020 at 15:22

    Hello,

    1) Check the mobile version now.
    2) Do you want to remove this sidebar http://prntscr.com/uyiybj ? You can disable it in the Theme Options > WooCommerce > Shop > Shop page layout > choose the layout without sidebar http://prntscr.com/uyj0gs

    Regards

    Avatar: tuijatuulia
    tuijatuulia
    Participant
    October 13, 2020 at 16:18

    1) Oh yes – now it’s gone. What did you do – in case I need to do it again?
    2) Yes, I am planning to remove it too, but your answer helps to find out if there are some suitable filters that could be used on store page (I think limiting the already “only this shop” products cannot be further filtered, or can it? When I tried search in that box, it brought other things too so I don’t need it in case it is not targeted to only this vendor store. (or can it be configured?)

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 13, 2020 at 17:26

    Hello,

    1) I made some fixed of the parent theme styles. These fixes will be included to the next theme update.
    2) That option switch on/off sidebar for both shop page, categories page, vendor page because vendor page inherits the shop page layout. We don’t have option in our theme to disable it for the Dokan vendor page only. Ask the Dokan plugin author, maybe they have something in the plugin settings.

    Regards

    Avatar: tuijatuulia
    tuijatuulia
    Participant
    October 18, 2020 at 00:04

    Thank you for the tips 🙂

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