Hello,
Provide us with FTP access to your site to check the issue in more detail.
Regards
Hello,
Provide us with FTP access to your site to check the issue in more detail.
Regards
Hello,
Unfortunately, there is no such option in our theme or WooCommerce plugin.
Read this topic, maybe it will help you https://wordpress.org/support/topic/external-products-in-new-tab/
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Hello,
We don’t have the option to change the order at this moment. But you can create the custom menu with product categories and order you need and show in in the categories tab http://prntscr.com/uxvzdc
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Hello,
Ok, we’ll be waiting.
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Hello,
Read this post https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
Disable all the plugins that you don’t really use (even if they come bundled with our theme), for example, if you don’t use 360 products then there is no need to keep Smart product plugin enabled. if you don’t use Elementor then don’t install it etc.
Also, we use the WPRoket cache, it speeds up the site speed a lot.
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Hello,
Read here about related products and cross-sells https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/
WooCommerce does not have the option to change the location of the cross-sells. If you want to change its position it requires additional customization. You can submit customization request here.
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Hello,
You may try to add the below custom but then you’ll get the whote space below the title
http://prntscr.com/uxvoru
.content-product .product-title a {
line-height: 2.5ex;
min-height: 5ex;
}
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Hello,
There is no option to align the product title if you want to align the Add to cart button. So, either title or add to cart.
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Hello,
You installed child theme in wrong way, folder inside folder http://prntscr.com/uxvhxh it caused your issue. Check now.
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Hello,
Go to Theme Options > Header builder > Drop-down menu settings > decriase padding http://prntscr.com/uxtr5y
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Hello,
Do you use CDN http://prntscr.com/uxtovq ? Could you, please, disable it? Because we don’t see our changes in the JS files, only cached version.
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Hello,
Could you, please, provide us with the WP Dashboard access to your site to check the settings and try to improve the site speed?
Regards
Hello,
1) Try to replace the previous code by this one
.header-wrapper:hover {
background-color: #25211e;
}
2) All the available breadcrumbs settings you can find in Theme Options > Breadcrumbs. Try to choose the left type instead of the center. If you need something else you can do this only by additional PHP customization.
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Hello,
Have you created translations for theme and XStore core plugin?
Could you, please, provide us with WP Dashboard access to your site?
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Hello,
If you use the third-party plugin that does not come bundled with our theme, please, contact plugin author to get help. We are able to help only with bundled plugins.
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Hello,
I have checked your site http://prntscr.com/uxt88w and don’t see the issue with the Polish. Could you, please, explain in more detail your issue and provide us with the screenshot?
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Hello,
You can manage the logo area width using the header builder. Go to Theme Options > Header builder https://gyazo.com/f5bd58a20699a6e3614e2ac353545a19 and after that in the Logo element settings http://prntscr.com/uxt6av
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Hello,
There is no such option in our theme. It’s possible to implement only by additional customization. You can submit additional customization request here.
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Hello,
This email does not exist RoseTyler@8theme.com
Check the site settings and users and change emails to the existing one, replace the demo emails that we used for the demo content creation.
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Hello,
Go to Appearance > Widgets > edit the widget of the Cart widget area.
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Hello,
Try now, please.
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Hello,
Try to decrease the paddings between the secondary menu items. In other case, once you start scrolling the fixed header enables and hides that menu. Add the following code to Theme Options > Custom CSS
.secondary-menu-wrapper .menu>li>a {
padding-bottom: 5px;
padding-top: 5px;
}
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Hello,
Could you, please, provide screenshot of the elements that you want to change font for? And what font do you want to use for these elements?
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Hello,
We don’t have search by tags, only by the product title, description and SKU. If you need any advanced type of search you may look for third-party plugins for these purposes.
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Hello,
This icon opens the sidebar http://prntscr.com/uxr7r5
There is no option to move it below the seller info. You can show the sidebar either under the whole seller area or below the products http://prntscr.com/uxr94j (Theme Options > WooCommerce > Shop > Shop page layout).
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Hello,
It’s related to your image http://prntscr.com/uxr5gb You did not remove the borders on the image itself.
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Hello,
Unfortunately, we don’t have such option in our theme.
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Hello,
Go to WooCommerce > Status > Tools tab > press Install Pages button to install required WooCommerce pages. Check the shop page after that.
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Hello,
That option change the calling of scripts and it looks that Elementor does not support it because it causes the js errors http://prntscr.com/uxopiy We can do nothing with this.
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Hello,
Use SEO plugin to add the necessary OG image and OG description for your pages, posts, products. Try for example Yoast SEO plugin.
Regards