Forum Replies Created

Viewing 30 posts - 13,111 through 13,140 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 13, 2020 at 15:28

    Hello,

    Go to Elementor settings > enable it for the Static Blocks http://prntscr.com/vinl50

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 13, 2020 at 15:27

    Hello,

    Ok, but keep in mind that to help you with header building we need to see how it looks before theme update. So, make screenshots at least.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 13, 2020 at 15:24

    Hello,

    Yes, use the WooCommerce snippet to remove this https://docs.woocommerce.com/document/editing-product-data-tabs/#section-1

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 13, 2020 at 15:23

    Hello,

    Problem is caused by your custom code http://prntscr.com/vinh1j

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 13, 2020 at 15:21

    Hello,

    Update theme to version 7.1.2 and XStore core plugin to version 3.1.2 via FTP https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ . Try to activate theme after that. The version of theme that you use has known activation issues with the WP 5.5.
    And write in English, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 13, 2020 at 15:18

    Hello,

    1) Copy xstore/woocommerce/single-product-content-booking.php file to child theme and change the classes to col-md-4 http://prntscr.com/vin7x8
    2) Add the below custom to Theme Options > Custom CSS

    .product-content .et-single-buy-now.single_add_to_cart_button.button, .et_product-block .et-single-buy-now.single_add_to_cart_button.button, .single_add_to_cart_button.button {
        max-width: 350px;
        min-height: 42px;
        width: 100%;
    }
    @media only screen and (min-width:480px){
        .single-product .etheme-sticky-cart .cart {
            min-width: 350px;
        }
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 13, 2020 at 15:04

    Hello,

    Add the below code to Theme Options > Custom CSS

    .isb_sale_badge {
        z-index: 4;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 13, 2020 at 15:00

    Hello,

    FTP is ok. What about WP Dashboard access?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 13, 2020 at 14:56

    Hello,

    1) Don’t understand your question.
    2) Do you want simple list http://prntscr.com/vimw1n instead of the checkboxes?
    3) We don’t have such option in our theme. You may submit an additional customization request here.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 13, 2020 at 14:50

    Hello,

    Do you mean that you want to create categories filter or to create attributes https://docs.woocommerce.com/document/managing-product-taxonomies/#section-6 to be able to filter by them?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 13, 2020 at 14:48

    Hello,

    1) Do you mean that you want to add sections from the https://xstore.8theme.com/ to existing site? Or you want to create the new one with the dummy content?

    2) To create a multilingual site you need additional plugin. Read the article and choose the one that suits your needs most of all https://colorlib.com/wp/wordpress-multilingual-plugins/

    3) Do you use WooCommerce shortcode to track order? https://docs.woocommerce.com/document/woocommerce-shortcodes/#page-shortcodes What error do you get with this?

    4) Create Blog page in Pages > Add new. After that go to Settings > Reading > choose the newly created blog page. After that create your posts that will appear on the blog page.

    5) Install and use Mailchimp plugin https://wordpress.org/plugins/mailchimp-for-wp/

    6) Watch the video tutorial https://youtu.be/LgzC4iK-j6A

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 13, 2020 at 13:56

    Hello,

    We can help you other site where you use our theme.
    We checked the site using Safari and the menu works. Try to clear the browser cache.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 13, 2020 at 13:55

    Hello,

    If you have questions about default options of the WooCommerce plugin like shipping, please, contact WooCommerce plugin support https://wordpress.org/support/plugin/woocommerce/
    We are able to provide support related strictly to our theme options and bugs, default WordPress and WooCommerce settings are outside the scope of our support.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 13, 2020 at 13:49

    Hello,

    1) Then keep this option disabled http://prntscr.com/vill8s (Theme Options > WooCommerce > Shop > Shop page layout)

    2) You did not follow the instructions and option description http://prntscr.com/vilm9q
    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 13, 2020 at 13:45

    Hello,

    1) I added the custom code to Theme Options > Custom CSS, cleared the plugin cache and button styles changed https://gyazo.com/489a52fac34f5229617710006b5ab6b1
    2) Once I disabled the CDN option http://prntscr.com/vilj0q menu works. So, clear the CDN cache files.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 13, 2020 at 13:24

    Hello,

    You may try to add the code out of that area. Then open the Theme Options and builders. If you get the same error check the .htaccess file if you still have the added code there.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 13, 2020 at 13:23

    Hello,

    1) We checked your FTP access and it does not work http://prntscr.com/vil3yx Make sure that you provided the correct username and password.
    2) Product category — HONEY NUDE MATTE LIPSTICK does not show any products because it does not have any products http://prntscr.com/vikwfc
    If you want to show in the sidebar only subcategories of the current category then choose it in the Product categories widget http://prntscr.com/vikx41 Then once you visit the lipsticks category you’ll see subcategories of this category http://prntscr.com/vikxjz
    This is the default WooCommerce widget and we don’t have any other options for this.
    4) Keep these options of the YITH Wishlist plugin http://prntscr.com/vikz1k If you enable the default icons you’ll get the double icons.
    5) Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 13, 2020 at 12:55

    Hello,

    Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 13, 2020 at 12:52

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 13, 2020 at 12:34

    Hello,

    WP Dashboard access that you provided is incorrect http://prntscr.com/vik6wa
    We can’t log in to check.
    Please, provide the correct one.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 12, 2020 at 19:26

    Hello,

    Read here how to create variable products and attributes for them https://docs.woocommerce.com/document/variable-product/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 12, 2020 at 19:24

    Hello,

    Checked your site and don’t see the issue http://prntscr.com/vi66u1
    Have you cleared the browser cache and CDN after the theme update?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 12, 2020 at 19:20

    Hello,

    I have already created header. You can use the header builder if you want to change it.
    Watch the video tutorials. Also, there is multiple headers option and you can use the different header for the different lanagugae.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 12, 2020 at 19:05

    Hello,

    We removed the built-in header option in 7.1 version. Now you can create header using header builder only https://www.youtube.com/playlist?list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG
    I have created header for you. Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 12, 2020 at 18:48

    Hello,

    Go to Theme Options > Custom CSS and add the below code

    @media only screen and (max-width: 480px){
        .products-grid .product {
            width: 100%;
        }
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 12, 2020 at 18:46

    Hello,

    Oh, you are talking about favicon. Go to Theme Options > Site Identity > upload the favicon of your site and save the settings. Clear cache after that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 12, 2020 at 18:41

    Hello,

    The problem on the home page was not related to that error.
    You updated XStore core plugin to the latest version but did not update the theme.
    Please, don’t update XStore core plugin without the parent theme update! You renamed the parent theme folder, so keep in mind that auto-update for theme does not work and you need to update it manually via FTP.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 12, 2020 at 18:06

    Hello,

    Go to Theme Options > Header builder > Mobile > edit the header options > change the color to what you need http://prntscr.com/vi4tb5

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 12, 2020 at 18:01

    Hello,

    Yes, provide us with WP Dashboard access. We’ll check.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 12, 2020 at 17:59

    Hello,

    1) I have enabled the off-canvas cart type and it works https://gyazo.com/d33d495c88c888b0b2c4053868771005
    Do you want to open the off-canvas cart once you add the products to the cart?

    2) What exactly does not work with the Progress Bar? https://www.8theme.com/documentation/docs/sales-booster/

    Regards

  • 1 2 3 437 438 439 1,012 1,013 1,014
    Viewing 13,140 results - 13,111 through 13,140 (of 30,391 total)
Viewing 30 posts - 13,111 through 13,140 (of 30,391 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.