Problemi con licenza - by Gianlucasciacca

This topic has 8 replies, 3 voices, and was last updated 4 years ago ago by Rose Tyler

  • Avatar: Gianlucasciacca
    Gianlucasciacca
    Participant
    November 13, 2020 at 10:19

    buongiorno. Ho disattivato per errore la licenza da wordpress ma purtroppo adesso non mi permette più di attivarla. come posso risolvere? Mi appare il simbolo di divieto quando passo sul tasto register theme.

    Grazie

    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 13, 2020 at 10:30

    Hello,

    Thanks for using our theme.
    Try to activate it now.
    Please note that according to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular

    Regards

    Avatar: Gianlucasciacca
    Gianlucasciacca
    Participant
    November 13, 2020 at 11:18

    grazie per la rapida risposta, purtroppo non riesco a risolvere il problema. mi da lo stesso errore

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 13, 2020 at 11:30

    Have you cleared cache?
    We have checked the purchase code that was registered for your account on our site. Are you talking about another code?

    Regards

    Avatar: Gianlucasciacca
    Gianlucasciacca
    Participant
    November 13, 2020 at 12:43

    si, cache del browser svuotata ma non funziona.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 13, 2020 at 15:21

    Hello,

    Update theme to version 7.1.2 and XStore core plugin to version 3.1.2 via FTP https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ . Try to activate theme after that. The version of theme that you use has known activation issues with the WP 5.5.
    And write in English, please.

    Regards

    Avatar: Gianlucasciacca
    Gianlucasciacca
    Participant
    November 13, 2020 at 19:13

    Grazie per il supporto, finalmente sono riuscito. Mi dispiace ma non conosco l’inglese, speravo tu conoscessi l’Italiano ma per fortuna oggi tradurre non è un problema. Grazie.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2020 at 08:07

    You’re welcome!

    Regards

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