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Problemi con licenza - by Gianlucasciacca

This topic has 8 replies, 3 voices, and was last updated 3 years, 5 months ago ago by Rose Tyler

Gianlucasciacca

Participant

November 13, 2020 at 10:19

buongiorno. Ho disattivato per errore la licenza da wordpress ma purtroppo adesso non mi permette più di attivarla. come posso risolvere? Mi appare il simbolo di divieto quando passo sul tasto register theme.

Grazie

#259343 Copied Theme version: .6.3.4 WooCommerce version: 5

7 Answers

Rose Tyler

Support staff

November 13, 2020 at 10:30

Hello,

Thanks for using our theme.
Try to activate it now.
Please note that according to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular

Regards

#259346 Copied

Gianlucasciacca

Participant

November 13, 2020 at 11:18

grazie per la rapida risposta, purtroppo non riesco a risolvere il problema. mi da lo stesso errore

#259353 Copied

Rose Tyler

Support staff

November 13, 2020 at 11:30

Have you cleared cache?
We have checked the purchase code that was registered for your account on our site. Are you talking about another code?

Regards

#259356 Copied

Gianlucasciacca

Participant

November 13, 2020 at 12:43

si, cache del browser svuotata ma non funziona.

#259372 Copied

Olga Barlow

Support staff

November 13, 2020 at 15:21

Hello,

Update theme to version 7.1.2 and XStore core plugin to version 3.1.2 via FTP https://xstore.helpscoutdocs.com/article/63-theme-update . Try to activate theme after that. The version of theme that you use has known activation issues with the WP 5.5.
And write in English, please.

Regards

#259411 Copied

Gianlucasciacca

Participant

November 13, 2020 at 19:13

Grazie per il supporto, finalmente sono riuscito. Mi dispiace ma non conosco l’inglese, speravo tu conoscessi l’Italiano ma per fortuna oggi tradurre non è un problema. Grazie.

#259459 Copied

Rose Tyler

Support staff

November 14, 2020 at 08:07

You’re welcome!

Regards

#259482 Copied
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