We have installed and activated the default Storefront theme and WP Dashboard is still broken. So, the issue is not related to our theme! Contact your hosting provider and ask them to check the server error logs and your installation again because if WP Dashboard does not work even with the default WP theme we can do nothing.
Also, try to disable the Cloudflare CDN till you fix the issue.
Revolution Slider authors provide access to templates and addons only for those, who bought the personal license. They do not allow access to those options for the users of the extended license when plugin comes bundled with theme, unfortunately.
Regards
Olga Barlow
Participant
November 15, 2020 at 13:16
Hello,
Did you try to follow the recommendations and just resave theme options after the update?
Or provide us with WP Dashboard access to your site and we’ll check and help you.
1) I filtered by 41 size and almost all the products are in stock http://prntscr.com/vjghgg
So, I’m not sure that understand the issue. Could you, please, explain in more detail?
Regards
Olga Barlow
Participant
November 15, 2020 at 12:56
Hello,
I have checked your site and see that categories are in place even without our changes http://prntscr.com/vjgfln
Regards
Olga Barlow
Participant
November 15, 2020 at 12:04
Hello, @saadshahid313
Do you have any helpful solutions to speed up the site?
1) What problem do you have with the bKash WordPress Payment plugin? Could you please explain in more detail? Provide us with WP Dashboard and FTP access to your site to check the issue in more detail. Also, disable the CloudFlare CDN cache till we fix the issue.
2) We don’t see the “jQuery is not a function” error.
Do you use Fant Awesome icons somewhere on your site?
I have passed your issue to our developers. I’ll inform you once they fix the problem.
Regards
Olga Barlow
Participant
November 15, 2020 at 11:21
Hello,
Provide us with WP Dashboard and FTP access to your site to check the issue with the search in more detail.
Regards
Olga Barlow
Participant
November 15, 2020 at 11:14
Hello,
Could you, please, provide us with server error logs? Because we don’t understand what else could be the reason of the issue.
What does your hosting provider tell you about that 413 error http://prntscr.com/vjffu0 ?
Regards
Olga Barlow
Participant
November 15, 2020 at 10:48
Hello,
I have passed your request to our developers but unfortunately, at this moment we don’t have a solution to change that.
I see that you use CDN and it caches files. Could you, please, disable it till we fix the issue?
Regards
Olga Barlow
Participant
November 13, 2020 at 17:10
Hello,
We don’t know plugins to suggest you that have such option, unfortunately.
Also, we checked the Flatsome theme and it also refreshes the cart only by pressing the Update cart button https://gyazo.com/f34acdb7c1297da588a3c67832be2027
Regards
Olga Barlow
Participant
November 13, 2020 at 17:03
Hello,
1) Such issue could appear if you resize the browser window and do not refresh the page and if you use any plugins for the lazy loading of the header logo. I suppose it’s the second case. So, go to image optimization plugin settings and exclude the header logo image from lazy loading.
2) If you use the Recent media option of the Instagram settings to show by hashtag it only returns media objects published within 24 hours of query execution https://developers.facebook.com/docs/instagram-api/reference/hashtag/recent-media/ . So, if you don’t get any media it means you did not publish them within 24 hours. Choose the Top media in the element settings.
Regards
Olga Barlow
Participant
November 13, 2020 at 16:57
Hello,
Oh, I see. Everything depends on the error that you get but in general it’s enough to restore the files of the theme and XStore core plugin.
Regards
Olga Barlow
Participant
November 13, 2020 at 16:55
Hello,
1) WooCommerce and our theme do not have such option by default. I would recommend you to look for third-party plugins to implement this.
We removed the cross line over the description. Check now.
Regards
Olga Barlow
Participant
November 13, 2020 at 16:13
Hello,
This type of mobile menu uses Ajax to get the menu items. So, its speed depends on the server response time and optimized structure of your DB. We can’t speed it up from our side. If you don’t like that effect and can’t increase the server response time then choose the different type http://prntscr.com/viogfr These types do not use Ajax and load the menu items from start.
Regards
Olga Barlow
Participant
November 13, 2020 at 16:08
Hello,
Thank you for using our theme!
We can’t guarantee compatibility with all the existing plugins. Provide us with FTP access to your site and we’ll take a look if we could add compatibility with the mentioned plugin. If now then you will be able just to disable the q-ty option for the off-canvas mini cart.
Regards
Olga Barlow
Participant
November 13, 2020 at 16:04
Hello,
Sorry for the delay in answering. We have a lot of requests these days.
Where and when do you get the wp-admin/admin-ajax.php?_fs_blog_admin=true error? I have checked the backend and don’t see the error in the console.
Also, you have 91 active plugin. Every additional plugin slows down the site. Please, check the plugins list and keep activated only those plugins that you really use. Disable all the other plugins.
