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Notshowing single product pages! - by Hoàng Giang

This topic has 10 replies, 3 voices, and was last updated 3 years, 6 months ago ago by Hoàng Giang

Hoàng Giang

Participant

November 11, 2020 at 10:31

The single product pages do not appear after I have updated Xthemes. Please help!!!
https://ibb.co/VwP5cHX
https://ibb.co/S6yq9SQ

#258970 Copied Theme version: 7.1 WooCommerce version: 4.6.2

9 Answers

Rose Tyler

Support staff

November 11, 2020 at 12:39

Hello,

Please provide temporary wp-admin and FTP access.

Regards

#258987 Copied

Hoàng Giang

Participant

November 11, 2020 at 15:38

Hello,

Please contact administrator
for this information.

#258999 Copied

Rose Tyler

Support staff

November 12, 2020 at 09:35

Hello,

Please check FTP access. We can’t connect, unfortunately.

Regards

#259100 Copied

Hoàng Giang

Participant

November 12, 2020 at 11:04

Hello,
You can try this one:

Please contact administrator
for this information.

#259130 Copied

Olga Barlow

Support staff

November 12, 2020 at 11:33

Hello,

You provided FTP access to empty directory http://prntscr.com/vhwsf3
We need access to your WP installation directory. Please, check and provide the correct one.

Regards

#259140 Copied

Hoàng Giang

Participant

November 12, 2020 at 12:44

Hello,
Sory! That was my fault. You can now access it again.

Thanks

Please contact administrator
for this information.

#259163 Copied

Olga Barlow

Support staff

November 12, 2020 at 13:07

Hello,

Thank you. We have passed the issue to our developers and inform you once they fix the problem.

Regards

#259169 Copied

Olga Barlow

Support staff

November 13, 2020 at 12:52

Hello,

Check now, please.

Regards

#259374 Copied

Hoàng Giang

Participant

November 13, 2020 at 18:15

Thank you very much!

#259448 Copied
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