Discount coupon - by mallorcaredes - on WordPress WooCommerce support

This topic has 7 replies, 2 voices, and was last updated 3 years, 4 months ago ago by Olga Barlow

  • Avatar: mallorcaredes
    mallorcaredes
    Participant
    November 11, 2020 at 18:35

    good afternoon.
    I have a problem, in one part of the cart is the box to put the discount, you click on it and it opens and closes and does not allow to put it, but in the final part before paying it goes well …?
    Thank you.

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 12, 2020 at 11:42

    Hello,

    Provide us with WP Dashboard and FTP access to your site to check the issue in more detail, please.

    Regards

    Avatar: mallorcaredes
    mallorcaredes
    Participant
    November 13, 2020 at 07:44

    Good morning.
    Attached the user of the FTP and the password, I am waiting for news, thank you.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 13, 2020 at 15:00

    Hello,

    FTP is ok. What about WP Dashboard access?

    Regards

    Avatar: mallorcaredes
    mallorcaredes
    Participant
    November 22, 2020 at 23:36

    Goodnight.
    I have not received any message as you answered me a week ago.
    I’m sorry for the delay in the information you requested.
    Thank you.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 23, 2020 at 18:02

    Hello,

    Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 24, 2020 at 11:20

    Hello,

    We found that problem is caused by this option of the optimize plugin http://prntscr.com/vp0rrz

    Once option is disabled coupon works fine.

    Regards

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