Yes, the mobile cart does not include q-ty and there is no way to show it there without additional PHP/JS customization. You can submit customization request here if you need help to implement that.
Regards
Olga Barlow
Participant
January 8, 2021 at 19:06
Hello,
I edited the header a little bit. Unfortunately, I don’t remember how exactly it looked. So, please, go to Theme Options > Header builder > edit header to layout it previously had. We don’t have any other option to restore the old header, unfortunately.
Regards
Olga Barlow
Participant
January 8, 2021 at 18:48
Hello,
Go to WooCommerce > Settings > Account & Privacy > enable Registration on the My account page.
Regards
Olga Barlow
Participant
January 8, 2021 at 18:47
Hello,
Provide us with FTP access to your site because we found fatal error on your site.
Regards
Olga Barlow
Participant
January 8, 2021 at 18:34
Hello,
1) Unfortunately, this default widget does not have more options. You can submit support request to WooComerce plugin author with your suggestion https://wordpress.org/support/plugin/woocommerce/ . We can do nothing with this because this widget is not theme custom widget.
2) Add the following code to Theme Options > Custom CSS to limit the images width
Provide screenshot of the share buttons issue for better understanding.
Regards
Olga Barlow
Participant
January 8, 2021 at 18:27
Hello,
Switch to Storefront theme (default WP theme) and check if you have the same missing symbol? Does it appear only when our theme is enabled or with the Storefront theme too?
Regards
Olga Barlow
Participant
January 8, 2021 at 18:19
Hello,
Provide us with WP Dashboard and FTP access to your site to check the update issue in more detail and help you.
I checked your site and see that slider installed, WooCommerce page installed, images are in place and you even replaced the default images with your own. So, do you have any missing content comparing to our demo that you would like to install?
Regards
Olga Barlow
Participant
January 8, 2021 at 18:15
Hello,
I checked your site and see that slider installed, WooCommerce page installed, images are in place and you even replaced the default images with your own. So, do you have any missing content comparing to our demo that you would like to install?
Look, you need also remove theme from the https://arhazcouture.com/ if it’s not activated. You can’t use the theme for that project without activation. So, change theme for that project to something else or provide the new license for the http://chadanworld.com project.
Read the license policy, you don’t have the right to install the theme for the project if you don’t have the license for this.
Regards
Olga Barlow
Participant
January 8, 2021 at 17:53
Hello,
I reset the previous installation using the DataBase reset plugin and then just installed the new version via XStore > Import demos, that’s all.
Regards
Olga Barlow
Participant
January 8, 2021 at 17:52
Hello,
Every product has the unique long and short descriptions. Short description appears next to image, long description appears in the product tabs. You can use it to add product information individually.
If you want some special layout for the different products you can use either one of the pre-created layouts in the product settings https://prnt.sc/wj5dgf
If you want another layout than pre-created you can use the Single product builder (Theme Options > WooCommerce > Single product builder) and its multiple templates option to shop layout for some products only depending on the conditions you set https://prnt.sc/wj5f9o .
Regards
Olga Barlow
Participant
January 8, 2021 at 17:24
Hello,
I checked your installation and see that all these elements were installed. So, just ignore that message. Compare your installation with the demo and let me know if any element is missing.
Regards
Olga Barlow
Participant
January 8, 2021 at 17:20
Hello,
You can change the size of the thumbnails in Customizer > WooCommerce > Product Images > https://prnt.sc/wiwlgs
I chose the product category in the slider settings and sliders appeared on the home page https://prnt.sc/wiwlw4 . Check now.
Let me know what else do you need help with?
Regards
Olga Barlow
Participant
January 8, 2021 at 17:02
Hello,
Issue was caused by the custom sidebar name that you used https://prnt.sc/wj48ms It looks that you missed the notification of what symbols you can use there.
Check the Customizer now.
Regards
Olga Barlow
Participant
January 8, 2021 at 16:54
Hello,
Do you have any black/white list on your server? Our support staff can’t connect to your FTP https://prnt.sc/wj467a
Regards
Olga Barlow
Participant
January 8, 2021 at 16:52
Hello,
I checked your site and see that you imported Niche market demo https://prnt.sc/wj43ug instead of niche market 02. Do you want to reset the existing content and install the niche market 02?
Regards
Olga Barlow
Participant
January 8, 2021 at 16:44
Hello,
Niche Market02 version installed. Check, please.
Regards
Olga Barlow
Participant
January 8, 2021 at 16:01
Hello,
Take my apologies for the delay in answering.
What is the FTP password? You missed that.
Regards
Olga Barlow
Participant
January 8, 2021 at 15:53
Hello,
Check now, please. If everything is ok on the staging site we’ll update the production site.
Regards
Olga Barlow
Participant
January 8, 2021 at 15:02
Hello,
Issue caused by Admin 2020 Pro plugin, it adds the hidden for the button https://prnt.sc/wj1qli . Once I deactivated plugin there is no problem with the Next button https://prnt.sc/wj1og2
Regards
Olga Barlow
Participant
January 8, 2021 at 14:58
Hello, @Sajid
Our theme does not have any auto-reset option. So, the mentioned issue may occur only if you did not create the header using header builder and updated theme to the latest version that does not support built-in header structures anymore or if you manually reset the header from Theme Options > Header builder > Header templates.
Make the backup of theme options via Theme Options > Import/export > download the export file. And let us know once you get the issue with the header again.
Regards
Olga Barlow
Participant
January 8, 2021 at 14:47
Hello,
Provide us with FTP access to your site to check the issue with the plugin auto-update.
If you want to get the new feature like the light/dark mode button for the frontend then submit the feature request here https://www.8theme.com/taskboard/ and if it takes votes from other customers our developers will be able to implement this.
Regards
Olga Barlow
Participant
January 8, 2021 at 14:26
Hello,
We checked your single product with the default WP theme Storefront and see the same issue https://prnt.sc/wj0sc2 So, our theme is not the reason of the problem.
But the following option is https://prnt.sc/wj0uka
I changed it to Theme and the single product displays ok after that.
Regards
Olga Barlow
Participant
January 8, 2021 at 14:15
Hello,
If I visit https://emilyg.ro/?s=rochie I get the results https://prnt.sc/wj0jsi
But it does not work if I use the default enter button. Could you, please, provide us with the correct WP Dashboard and FTP access to your site to check the issue with the search in more detail. Did you make any changes for the search in the child theme files?
Did you set the shop page in WooCommerce > Settings > Products > Shop page? Because if you did not set the shop page you also could face the issue with the search by products.
Regards
Olga Barlow
Participant
January 8, 2021 at 11:40
Hello,
Yes, theme will support auto-update.
We updated theme, plugins, activated theme.
1) Could you, please, provide screenshot of the title issue? You can enable the site preloaded to show the site only once the full page is loaded.
2) I see the counters on your site https://prnt.sc/wiwyp0
3) GTMetrix changed its testing system, and all the sites that had A, B scores get C, E or F. If we check the demo using Pingdom we get much better results https://prnt.sc/wix5zehttps://tools.pingdom.com/#5db863dcb5000000 .
Regards
Olga Barlow
Participant
January 8, 2021 at 11:10
Hello,
Some users have premium support because of the number of licenses that they bought. Anyway, we answer to all the clients, we just need some time.
You can change the size of the thumbnails in Customizer > WooCommerce > Product Images > https://prnt.sc/wiwlgs
I chose the product category in the slider settings and sliders appeared on the home page https://prnt.sc/wiwlw4 . Check now.
Let me know what else do you need help with?
Regards
Olga Barlow
Participant
January 8, 2021 at 11:01
Hello,
Single product buttons changed, check now.
Use the light color for the footer instead of the Dark https://prnt.sc/wiw856
