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Olga Barlow

Participant

January 8, 2021 at 10:31

Hello,

You’ll lose changes you make in the parent theme after theme update. If you need to change any functions from the parent theme use child theme.
So, you need to copy
xstore/woocommerce/cart/cart-empty.php to xstore-child/woocommerce/cart/cart-empty.php,
xstore/woocommerce/cart/cart.php to xstore-child/woocommerce/cart/cart.php,
xstore/woocommerce/loop/no-products-found.php to xstore-child/woocommerce/loop/no-products-found.php and replace Return To Shop with link you need https://developer.wordpress.org/reference/functions/home_url/ .

Regards

#267271 Copied In reply to: How to change the default "Return to Shop" Links to Homepage?

Olga Barlow

Participant

January 8, 2021 at 10:15

Hello,

We suppose the issue appears because of the products imported from Amazon. We checked the price filter widget with the default WP theme Storefront and faced the same problem. We updated your products using bulk edit https://prnt.sc/wivc03 and filter by price works after that. So, update products once you imported them from Amazon.

Regards

#267269 Copied In reply to: Problem with single product images and filters

Olga Barlow

Participant

January 8, 2021 at 09:54

Hello,

I tried to edit email while RTL language is enabled and don’t see problems https://prnt.sc/wiuz21
Could you, please, explain in more detail what’s wrong with RTL emails for you? Maybe provide screenshots for better understanding, link to your site, and temporary WP Dashboard access to check.

Regards

#267262 Copied In reply to: How to make emails rtl (Built-in Email Builder)

Olga Barlow

Participant

January 7, 2021 at 19:45

Hello,

The Elementor version was out of date (2.x) when you imported demo content the first time, which caused the error with the content. I imported demo content with the updated version of the Elementor and it works ok. Check, please.

Regards

#267208 Copied In reply to: Problem to install xstore theme in my website

Olga Barlow

Participant

January 7, 2021 at 17:27

Hello,

1) Product categories widget is the default WooCommerce widget. You can enable option Only show children of current category https://prnt.sc/widcns to show the subcategories list instead of the full list of categories. Filter by attributes appears if products have the attribute. For example:
Woman category https://xstore.8theme.com/demos/wedding/product-category/woman/ has size attribute https://prnt.sc/widelo
Bouquets https://xstore.8theme.com/demos/wedding/product-category/bouquets/ does not have the size but color attribute https://prnt.sc/widf42
The widgets area includes both filters https://prnt.sc/widfs9 but they appear depending on products that have these attributes.

2) Use the Stretch row option of the row settings to stretch the content width https://prnt.sc/widge8

3) Are you talking about Ajax showing of the products from the category? Add the Product Categories widget to shop sidebar (list view) and enable the Ajax Product Filters option at Theme Options > WooCommerce > Shop > Shop filters.

Regards

#267203 Copied In reply to: Filter

Olga Barlow

Participant

January 7, 2021 at 17:12

Hello,

Problem was caused by xstore-child/woocommerce/global/breadcrumb.php file of your child theme. I have renamed that and the option works fine.

Regards

#267200 Copied In reply to: Breadcrumbs in H1

Olga Barlow

Participant

January 7, 2021 at 16:59

Hello,

Checked your site and don’t see the mentioned issue https://gyazo.com/24dd84ba768e806c4c688a6c6b4ac774
Have you sorted it out?

Regards

#267198 Copied In reply to: Images and layout issue when i am not logged in

Olga Barlow

Participant

January 7, 2021 at 16:49

Hello,

Check now the menu, return to the previous page and text-align on the single product page.

Regards

#267195 Copied In reply to: side arrows and icons not showing on website

Olga Barlow

Participant

January 6, 2021 at 17:17

Yes, probably. You are welcome.

Regards

#267064 Copied In reply to: Can't translate Min,Max in the Active Product Filters widget

Olga Barlow

Participant

January 6, 2021 at 17:17

Hello,

Read here how to translate theme and XStore core plugin https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Let me know if you still need help after that.

Regards

#267062 Copied In reply to: Problem with blog on the main page

Olga Barlow

Participant

January 6, 2021 at 17:15

Hello,

I have passed your issue to our developers. I’ll inform you once they fix the problem.

Regards

#267060 Copied In reply to: Wrong number for In stock products

Olga Barlow

Participant

January 6, 2021 at 17:10

Hello,

Did you reset the changes that we made in the XStore core plugin? Take into account that we fixed translation code https://prnt.sc/whmkjn and fix will be included in the next plugin update but don’t reset our changes before this.

Regards

#267059 Copied In reply to: Can't translate Min,Max in the Active Product Filters widget

Olga Barlow

Participant

January 6, 2021 at 17:04

Hello,

1) Go to Theme Options > WooCommerce > Shop > Shop page layout > switched the sidebar type option to top > Save and then back to Off-canvas. Check filters after that.

2) Go to Theme Options > Footer > disable footer demo blocks. After that go to Appearance > Widgets > add the necessary text to the Footer copyrights widget areas.

Regards

#267058 Copied In reply to: Filter menu for shop categories not showing up on mobile & copyright section

Olga Barlow

Participant

January 6, 2021 at 17:00

Hello,

What purchase code should we use to activate theme on that site?

Regards

#267057 Copied In reply to: error theme

Olga Barlow

Participant

January 6, 2021 at 16:58

Hello,

Choose the template type, in this case, https://prnt.sc/whm8z4 If you don’t have the condition for the template it affects the single product.

Regards

#267056 Copied In reply to: Single Product Page & Elementor conflict

Olga Barlow

Participant

January 6, 2021 at 16:51

Hello,

Translate the header text using string translator https://prnt.sc/whm6i3
Empty cart text is translated, check now.

Regards

#267055 Copied In reply to: Translation of promo text & cart page

Olga Barlow

Participant

January 6, 2021 at 16:35

Hello,

There is no special option for this. You can submit customization request here to get help with PHP customization.

Regards

#267052 Copied In reply to: Can you make product categories that are NOT inside the "Shop sidebar widget"?

Olga Barlow

Participant

January 6, 2021 at 16:33

Hello,

Could you, please, provide video of the issue for better understanding?

Regards

#267051 Copied In reply to: Main menu issue on mobile device

Olga Barlow

Participant

January 6, 2021 at 16:31

Hello,

You provided FTP to empty directory https://prnt.sc/whlq3b
Please, check the destination folder of the user that you provided.

Regards

#267050 Copied In reply to: When I update XStore, it breaks my site

Olga Barlow

Participant

January 6, 2021 at 16:29

Hello,

Cool, congratulations! It works the way you asked.

Regards

#267048 Copied In reply to: To open the filter on mobile, the link

Olga Barlow

Participant

January 6, 2021 at 16:26

Hello,

Watch the video tutorial on how to create the mega menu using Static Blocks https://youtu.be/f07MBdnFPfk
You’ll be able to choose the FA icon in the menu item settings https://prnt.sc/whlm9c

Regards

#267046 Copied In reply to: How to use FONTAWSOME icons

Olga Barlow

Participant

January 6, 2021 at 16:19

Hello,

Provide us with WP Dashboard and FTP access to your site and we’ll check the issue in more detail.
We can’t check the site because of the maintenance mode https://prnt.sc/whlfe3 without Dashboard access.

Regards

#267044 Copied In reply to: All pages suddenly only showing small header

Olga Barlow

Participant

January 6, 2021 at 15:59

Hello,

If your hosting support is not qualified to install the PHP info and check the local value of the max_execution_time I would recommend you to think about changing your hosting https://prnt.sc/whl07b https://gyazo.com/7fe4a9a533b6f2c1adc322f87f75de27
This value does not depend on theme or plugins, because as you can see we enabled the default WP theme and disabled all the plugins except WooCommerce and PHP info.
So, contact them to change also the local value.

Regards

#267040 Copied In reply to: Server req. are coming up as incorrect despite correct values

Olga Barlow

Participant

January 6, 2021 at 15:49

Hello,

Do you want to reset all the existing content and replace it by the Niche Market02 version demo content https://xstore.8theme.com/elementor/demos/niche-market02/ ?

Regards

#267037 Copied In reply to: Niche Market theme will not install

Olga Barlow

Participant

January 6, 2021 at 15:30

Hello,

I have checked the mentioned product with the default WooCommerce theme and see the same issue https://gyazo.com/8038aac9e3955435ef8f884ab202e4c1 So, our theme is not the reason of the problem. Contact WooCommerce plugin support to get help with this https://wordpress.org/support/plugin/woocommerce/ because product variation image is the default WooCommerce option.

Regards

#267030 Copied In reply to: Only some variation images appears

Olga Barlow

Participant

January 6, 2021 at 15:15

Hello,

Theme activated and updated.

Regards

#267028 Copied In reply to: Theme not updates itself (auto manual both ways)

Olga Barlow

Participant

January 6, 2021 at 14:59

Hello,

You can either use the Revolution slider and add the video BG or video layer (Vimeo, self-hosted or Youtube video) or Video WPBakery element https://prnt.sc/whjof1 (it supports YouTube or Vimeo links).

Regards

#267025 Copied In reply to: Video suggestion

Olga Barlow

Participant

January 6, 2021 at 14:56

Hello,

Try to filter by Elementor https://prnt.sc/whjkwf Check if you get the Niche Market 2 version after that. If not then provide us with the WP Dashboard access, we’ll check.

We are theme developers, we don’t have deal with the site migration. We can help you only with theme installation and theme options. If you need help with theme migration you can submit the request to the WPKraken team, maybe they will be able to help you.

Regards

#267024 Copied In reply to: Xstore theme Set Up

Olga Barlow

Participant

January 6, 2021 at 14:54

Hello,

As I can see the Customizer works ok. Do you have any other questions? Do you need any other help?

Regards

#267023 Copied In reply to: Niche Market theme

Olga Barlow

Participant

January 6, 2021 at 14:39

Hello,

There is no warning anymore. Unfortunately, we can’t change the fronend editor styles because we are not developers of the Ultimate addons plugin but you can use the backend editor to change the content of the icons list https://prnt.sc/whivw7

Regards

#267021 Copied In reply to: Ultimate VC Add-ons error
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Viewing 11,730 results - 11,701 through 11,730 (of 30,391 total)

Viewing 30 posts - 11,701 through 11,730 (of 30,391 total)

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