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Issue with endless loading spinner on the cart after clicking back button

This topic has 18 replies, 2 voices, and was last updated 3 years, 3 months ago ago by Olga Barlow

Faraz Mushtaq

Participant

December 24, 2020 at 11:34

This issue is coming on the mobile version

Please, contact administrator
for this information.

#265677 Copied Theme version: 3.2.2 WooCommerce version: Version 4.8.0

17 Answers

Olga Barlow

Support staff

December 24, 2020 at 18:31

Hello,

1) Provide us with screenshot or short video of the problem for better understanding.
2) Provide us with the WP Dashboard username and FTP access to your site.

Regards

#265725 Copied

Faraz Mushtaq

Participant

December 27, 2020 at 10:19

I sent the details in private, please check.

Please contact administrator
for this information.

#265931 Copied

Olga Barlow

Support staff

December 28, 2020 at 20:16

Hello,

Your theme is not activated.
1) Please, provide us with the purchase code that we can use to activate your project.
2) We checked the license and found that you use 1 license for multiple projects http://prntscr.com/wbo90v It’s not allowed by the ThemeForest license policy https://themeforest.net/licenses/standard

Regards

#266076 Copied

Faraz Mushtaq

Participant

December 31, 2020 at 09:09

I have sent you the update through private. Please do the needful.

Please contact administrator
for this information.

#266367 Copied

Faraz Mushtaq

Participant

January 3, 2021 at 09:14

I have purchased another license and activated it for chadanworld.com. Please remove licenses from previous other websites so I can use it properly.

Thanks for the support

#266516 Copied

Olga Barlow

Support staff

January 4, 2021 at 16:22

Hello,

If you don’t plan to use the theme on the mentioned websites then log in to the sites’ Dashboard, deactivate and remove theme from these sites. Reply back after that and we’ll deactivate licenses from our side.

Regards

#266678 Copied

Faraz Mushtaq

Participant

January 5, 2021 at 11:50

Already done a long time ago, please do the needful at earliest.

Regads,

#266797 Copied

Olga Barlow

Support staff

January 6, 2021 at 09:04

Hello,

Nope, you use the same license for the https://arhazcouture.com/ https://prnt.sc/whbyp2
So, you can’t use it for the new http://chadanworld.com project.

Regards

#266942 Copied

Faraz Mushtaq

Participant

January 6, 2021 at 18:05

As I said, it is removed…. check from inside https://prnt.sc/whnpfs

The theme is there and I will may buy later when required.

For Chadanworld.com, I have purchased another license.

Now I need to activate only for chayati.com.

Regards,

#267071 Copied

Faraz Mushtaq

Participant

January 7, 2021 at 19:56

Hi, waiting for the reply.

#267210 Copied

Olga Barlow

Support staff

January 8, 2021 at 17:56

Hello,

Look, you need also remove theme from the https://arhazcouture.com/ if it’s not activated. You can’t use the theme for that project without activation. So, change theme for that project to something else or provide the new license for the http://chadanworld.com project.

Read the license policy, you don’t have the right to install the theme for the project if you don’t have the license for this.

Regards

#267387 Copied

Faraz Mushtaq

Participant

January 9, 2021 at 07:54

Ok, I have removed the theme and replaced it.

#267458 Copied

Faraz Mushtaq

Participant

January 9, 2021 at 08:01

Please make it at earliest, I need to finalize the project.

#267459 Copied

Olga Barlow

Support staff

January 9, 2021 at 22:44

Hello,

You enabled the coming soon mode. Provide us with the screenshot of the Dashboard that the theme was removed and another theme activated for that site. Then we’ll be able to proceed. Thank you for your understanding.

Regards

#267577 Copied

Olga Barlow

Support staff

January 9, 2021 at 22:44

Hello,

You enabled the coming soon mode. Provide us with the screenshot of the Dashboard that the theme was removed and another theme activated for that site. Then we’ll be able to proceed. Thank you for your understanding.

Regards

#267578 Copied

Faraz Mushtaq

Participant

January 10, 2021 at 10:51

It is completely removed:
Wordpress Theme: http://prntscr.com/wk6jfn
Front End: http://prntscr.com/wk6jzf

Now, I have purchased another license so please make this license open, that I will use somewhere else in the future.

#267615 Copied

Olga Barlow

Support staff

January 11, 2021 at 15:00

Hello,

Try to add to the cart now.

Regards

#267803 Copied
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The issue related to '‘Issue with endless loading spinner on the cart after clicking back button’' has been successfully resolved, and the topic is now closed for further responses

Issue with endless loading spinner on the cart after clicking back button

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