Forum Replies Created

Viewing 30 posts - 10,711 through 10,740 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 11, 2021 at 19:33

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 11, 2021 at 19:32

    Hello,

    You used styles generator (this is tool for advanced users) and did not enable the Secondary menu styles https://prnt.sc/z4gltr

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 11, 2021 at 19:28

    Hello,

    Read this post to speed up site https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

    Also, you can find some theme optimization options in Theme Options > Speed optimization.
    We are working on theme speed and major speed update will come in May.

    If you are not satisfied with the theme speed you can submit refund request.
    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 11, 2021 at 19:26

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 11, 2021 at 19:25

    Hello,

    It’s possible to implement with additional CSS customization. Provide us with WP Dashboard access and tell me where you want to hide the button. I’ll create an example for you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 11, 2021 at 19:24

    Hello,

    Ok. Let’s try.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 11, 2021 at 19:23

    Hello,

    We are glad to hear that you sorted out.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 11, 2021 at 19:22

    Hello,

    WooCommerce > Settings > Account > enable registrationon My account page.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 11, 2021 at 19:21

    Hello,

    WooCommerce plugin and our theme do not have such option.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 11, 2021 at 19:21

    Hello,

    Could you, please, provide screenshot of the error that you get?
    Does not your server block outgoing or ingoing connections?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 11, 2021 at 19:19

    Hello,

    Yes, it works ok. Here you can check site of real client https://bidan.co.il/
    It’s not Arabic but also RTL.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 11, 2021 at 19:17

    Hello,

    Did not face any problem with theme update https://prnt.sc/z4f09v
    What problem do you have with the signup page?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 11, 2021 at 19:11

    Hello,

    Provide us with WP Dashboard access to your site to check.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 11, 2021 at 19:10

    Hello,

    Yes, this issue will be fixed in the next theme update (ap next week). If it’s not very critical for you then just wait for the update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 11, 2021 at 19:09

    Hello,

    1) translate theme and XStore core plugin https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

    2) Go to WooCommerce > Settings > change the Default customer location to something without geolocation.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 11, 2021 at 19:05

    Hello,

    Here is image from the previous message https://gyazo.com/be9f141d146a5d37e4201c114244756a

    I see that images come from other server and are missing there https://gyazo.com/19406d660188b43b07c165604b1c79ad
    Do you have this issue with our theme only or with Storefront theme too?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 11, 2021 at 19:01

    Hello,

    Update theme and XStore core plugin to the latest versions. It was already implemented.
    Or add the below code to Theme Options > Custom CSS

    .coupon {
        display: block !important;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 11, 2021 at 18:56

    Hello,

    Provide us with WP Dashboard access to your site to check the issue in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 11, 2021 at 18:55

    Hello,

    Problem is not related to files. Problem is related to DataBase I suppose. Have you already removed copy on the subdomain? Can you check the server error logs? Provide us with errors you have there.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 11, 2021 at 18:52

    Hello,

    Download translations https://prnt.sc/z4cdrf and then choose the one you need inside.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 11, 2021 at 18:50

    Hello,

    Provide us with WP Dashboard access to check and help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 11, 2021 at 18:49

    Hello,

    Ok, sure.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 11, 2021 at 18:48

    Hello,

    1) Go to Theme Options > Header builder > edit search element > change text of the search placeholder.

    2) Translate YITH Wishlist plugin https://prnt.sc/z4bzvg

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 11, 2021 at 18:45

    Hello,

    The version that you installed uses 2 headers: home page header with overlap effect and header for all the other pages. Watch this video tutorial https://youtu.be/BpeXfzNwkOc and edit both headers.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 11, 2021 at 18:43

    Hello,

    Are you logged in while trying to visit page? It’s only for logged in users https://prnt.sc/z4bhav

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 11, 2021 at 18:42

    Hello,

    Provide us with screenshot of the Theme Options > WooCommerce > Product images settings, please. Is crop option enabled there?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 11, 2021 at 18:39

    Hello,

    Because all your photos are different width. Use all the image same width before uploading them to your media library. Then it will allow you to build nice grid.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 11, 2021 at 18:33

    Hello,

    I have added the mentioned product to the cart and don’t see the issue https://prnt.sc/z4a9hf
    Could you, please, explain how to reproduce it?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 11, 2021 at 18:27

    Hello,

    Point is that we used builder to create that list with bg https://prnt.sc/z49kyp . You may add custom code to Theme Options > Custom CSS to implement bg color for odd rows but it won’t be the same as on the demo that was made using Elementor page builder.

    #tab-description li:nth-child(odd) {
        background-color: #eaeaea;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 11, 2021 at 18:07

    Hello,

    I passed your issue to our developers. I’ll inform you once they fix the problem.

    Regards

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Viewing 30 posts - 10,711 through 10,740 (of 30,337 total)
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