I'm having upluads problems - by urlaho

This topic has 8 replies, 2 voices, and was last updated 3 years ago ago by Olga Barlow

  • Avatar: urlaho
    urlaho
    Participant
    February 11, 2021 at 12:53

    Hello, have a nice day. I purchased your theme but I cannot install some of the plugins. They keep giving errors. When I try to install the xstore core extension;
    ‘Plugin installation failed’
    I’m getting the error and unfortunately I still haven’t been able to install the demo. I’m waiting for your help.
    When I try to update the theme;
    “PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature”
    I’m encountering the error

    7 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 11, 2021 at 13:32

    Hello,

    Did you try to search your error on the support forum and solution described there https://www.8theme.com/topic/the-package-could-not-be-installed-pclzip_err_bad_format-10-unable-to-find-2/
    Did it not help you?

    Regards

    Avatar: urlaho
    urlaho
    Participant
    February 11, 2021 at 18:05

    Hello, I tried many times but could not get any results. Can you help solve the problem if I send you my login information?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 11, 2021 at 19:24

    Hello,

    Ok. Let’s try.

    Regards

    Avatar: urlaho
    urlaho
    Participant
    February 12, 2021 at 10:29

    I added my login information. Just importing the demo is enough for me.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 12, 2021 at 11:47

    Hello,

    Check your site now.

    Regards

    Avatar: urlaho
    urlaho
    Participant
    February 12, 2021 at 18:07

    Really thanks Developer Olga 😀

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 12, 2021 at 20:16

    Hello,

    You are welcome.
    Could you please rate the theme here?
    https://themeforest.net/item/xstore-responsive-woocommerce-theme/reviews/15780546

    Regards

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