Page 359 – 8theme.com

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Olga Barlow

Participant

February 11, 2021 at 18:39

Hello,

Because all your photos are different width. Use all the image same width before uploading them to your media library. Then it will allow you to build nice grid.

Regards

#273710 Copied In reply to: List layout in loop

Olga Barlow

Participant

February 11, 2021 at 18:33

Hello,

I have added the mentioned product to the cart and don’t see the issue https://prnt.sc/z4a9hf
Could you, please, explain how to reproduce it?

Regards

#273709 Copied In reply to: Off canvas cart panel problem in displaying
Olga Barlow

Participant

February 11, 2021 at 18:27
Hello,

Point is that we used builder to create that list with bg https://prnt.sc/z49kyp . You may add custom code to Theme Options > Custom CSS to implement bg color for odd rows but it won’t be the same as on the demo that was made using Elementor page builder.

#tab-description li:nth-child(odd) { background-color: #eaeaea; }

Regards
#273708 Copied In reply to: colored table on product page
Olga Barlow

Participant

February 11, 2021 at 18:07

Hello,

I passed your issue to our developers. I’ll inform you once they fix the problem.

Regards

#273706 Copied In reply to: in summary order page the total price is displayed twice
Olga Barlow

Participant

February 11, 2021 at 17:57
Hello,

Add the below code

.product-information .cart.bundle_data { width: 100%; }

Regards
#273703 Copied In reply to: Product page – add to cart button moves when select quantity >0 of a product
Olga Barlow

Participant

February 11, 2021 at 17:54

Hello,

You can change the hover color in Theme Options > Header builder > edit the main menu element and edit the color of the hover active https://prnt.sc/z45zzu

Regards

#273702 Copied In reply to: Menu hover background

Olga Barlow

Participant

February 11, 2021 at 17:50

Hello,

What plugin for the invoices do you use? Did you try to contact the plugin author? Because we are not responsible for third-party plugins. We are able to help only with theme settings.

Regards

#273701 Copied In reply to: Remove additional fields in email address

Olga Barlow

Participant

February 11, 2021 at 17:48

Hello,

Ok. Feel free to ask if you need any other help.

Regards

#273699 Copied In reply to: Header Wishlist Icon Link to Manage Wishlists instead

Olga Barlow

Participant

February 11, 2021 at 17:36

Hello,

Did you use caps to write product title https://prnt.sc/z43qiu ?
In this case edit products and change titles to lowercase. You’ll be able to style it after that.

Regards

#273696 Copied In reply to: capitilise product titles

Olga Barlow

Participant

February 11, 2021 at 17:28

Hello,

Did you make any changes to theme files? We uploaded original files and product categories look ok.

Regards

#273693 Copied In reply to: Product Categories Not Displaying Correctly

Olga Barlow

Participant

February 11, 2021 at 16:46

Hello,

If you use the lazy-loading option of the third-party plugins for the images then keep this option in position Default https://prnt.sc/z3y5pq Check site now.

Regards

#273691 Copied In reply to: Product disappeared after adding attributes

Olga Barlow

Participant

February 11, 2021 at 16:40

Hello,

Check now.

Regards

#273690 Copied In reply to: OUT OF STOCK BADGE IN SINGLE PRODUCT PAGE

Olga Barlow

Participant

February 11, 2021 at 16:35

Hello,

Check now, please.

Regards

#273689 Copied In reply to: Media files is saved on a old folder when set Xstore template.

Olga Barlow

Participant

February 11, 2021 at 16:34

Hello,

Check now.

Regards

#273688 Copied In reply to: Don't displaed all Brands categories

Olga Barlow

Participant

February 11, 2021 at 16:17

Hello,

You are welcome.

Regards

#273685 Copied In reply to: Next theme update

Olga Barlow

Participant

February 11, 2021 at 16:16

Hello,

You are welcome!

Regards

#273684 Copied In reply to: Site Error – Fatal -Urgent Help Me Please

Olga Barlow

Participant

February 11, 2021 at 16:16

Hello,

That answer was the wrong solution. The issue is related to calling of Elementor scripts/styles after the Ajax call, it’s knowing task to Elementor support from many users https://github.com/elementor/elementor/issues/5843 . We added fix to child theme. Check now.

Regards

#273683 Copied In reply to: category-description empty

Olga Barlow

Participant

February 11, 2021 at 16:10

Hello,

1) Try to edit page now. I have increased SubstituteMaxLineLength limit in your .htaccess file and it fixed the issue with the page editing and Customizer.

2) Probably you activated theme on another domain or moved from localhost. Check this topic and follow solution described there https://www.8theme.com/topic/the-package-could-not-be-installed-pclzip_err_bad_format-10-unable-to-find-2/

Regards

#273679 Copied In reply to: Theme shows error of didnt send any data

Olga Barlow

Participant

February 11, 2021 at 15:47

Hello,

1) Download translation file you need here https://www.8theme.com/forums/xstore-wordpress-support-forum/xstore-translation-files-sharing/
2) Upload it using FTP or file manager plugin to wp-content/languages/themes folder
3) Install Loco translate plugin
4) Sync your translation https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/
5) Finish translation of missing strings because our translations are partial.
6) Go to Loco translate > Plugins > XStore core > translate core plugin.

Regards

#273676 Copied In reply to: Translate theme

Olga Barlow

Participant

February 11, 2021 at 15:40

Hello,

We get the following error while checking your token https://prnt.sc/z3qbbz
So, remove the existing token and generate it again to make Instagram work.

Regards

#273675 Copied In reply to: IG feed error

Olga Barlow

Participant

February 11, 2021 at 13:33

Hello,

Provide us with WP Dashboard and FTP access to your site to check the issue in more detail.

Regards

#273656 Copied In reply to: Quick view Select options Button Not working

Olga Barlow

Participant

February 11, 2021 at 13:32

Hello,

Did you try to search your error on the support forum and solution described there https://www.8theme.com/topic/the-package-could-not-be-installed-pclzip_err_bad_format-10-unable-to-find-2/
Did it not help you?

Regards

#273655 Copied In reply to: I'm having upluads problems

Olga Barlow

Participant

February 11, 2021 at 13:30

Hello,

Yes, we have not added the full support of PHP 8 yet. So, follow our updates before update the PHP version.

Regards

#273654 Copied In reply to: Error in SSL Line

Olga Barlow

Participant

February 11, 2021 at 13:29

Hello,

Did you create the additional header for the EN language using Multiple headers tool https://youtu.be/BpeXfzNwkOc ?

Regards

#273653 Copied In reply to: Wrong menu in nav bar when translating product with WPML

Olga Barlow

Participant

February 11, 2021 at 13:26

Hello,

Maybe DB import was not made correctly. Could you try to make a copy from the previous site to this one using the Duplicator plugin?

Regards

#273652 Copied In reply to: Save issue

Olga Barlow

Participant

February 11, 2021 at 13:20

Hello,

Use child theme text domain https://prnt.sc/z3ab3a instead of WooCommerce text domain https://prnt.sc/z3a5xs

Regards

#273651 Copied In reply to: Cannot go online for translation please help

Olga Barlow

Participant

February 11, 2021 at 13:16

Hello,

Can’t log in to your Dashboard https://prnt.sc/z39qzh
Could you, please, unblock access for us?

Regards

#273649 Copied In reply to: Problems with assets

Olga Barlow

Participant

February 11, 2021 at 13:14

Hello,

Provide us with WP Dashboard access to your site to check the settings you use there.

Regards

#273648 Copied In reply to: what is this error ? why menu is jump to out ?

Olga Barlow

Participant

February 11, 2021 at 13:12

Hello,

Remove woopress-core plugin. It’s not compatible with the XStore.

Regards

#273647 Copied In reply to: problem in activating xstore

Olga Barlow

Participant

February 11, 2021 at 13:11

Hello,

Maybe you removed the Static Block that is used in the menu (Appearance > Menus > edit your menu > edit the 8theme menu settings and check the Static block option https://youtu.be/f07MBdnFPfk ) or it was not imported. Watch the video tutorial on how to create mega menu using Static block. Or provide us with WP Dashboard access to your site to check the settings.

Regards

#273646 Copied In reply to: Marseille03 Menu
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Viewing 30 posts - 10,741 through 10,770 (of 30,391 total)

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Forum Replies Created

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