Slider hight has changed - by Namaste - on WordPress WooCommerce support

This topic has 8 replies, 4 voices, and was last updated 3 years, 7 months ago ago by Robert Hall

  • Avatar: Namaste
    Namaste
    Participant
    February 11, 2021 at 12:51

    Hi.

    I am not sure what has happened but after we updated woocommerce the slider dimensions changed. We have your default slider on the main page – all the heads of our models are chopped off.
    I noticed also some other changes in the formatting (in the checkout section)

    Please advise.

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 11, 2021 at 18:42

    Hello,

    Provide us with screenshot of the Theme Options > WooCommerce > Product images settings, please. Is crop option enabled there?

    Regards

    Avatar: Namaste
    Namaste
    Participant
    February 24, 2021 at 12:35

    Here are our product images settings – does it affect slider?

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 24, 2021 at 16:09

    Hello,

    Disable cropping https://prnt.sc/105qqjp if you don’t want to crop product images.

    Regards

    Avatar: Namaste
    Namaste
    Participant
    February 24, 2021 at 17:00

    Hi,

    But my original question was about main slider. Product images are fine. Why my slider all of the sudden is changing – on every screen it is different. (It’s hight). On some screens (bigger) it will chop off the head of the model.

    Avatar: Muhammad Zaki
    Muhammad Zaki
    Support staff
    February 24, 2021 at 20:17

    Hello!

    I can see the issue that the slider is being cut of on larger screens. Can you please share the wp-admin details so I can inspect the slider setinngs and help you fix it?

    Thank you!

    Avatar: Namaste
    Namaste
    Participant
    February 24, 2021 at 22:19

    here

    Please contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 25, 2021 at 11:11

    Hi

    We see your website slider on different screen and it is working absolutely fine height is customize and mange with device resolution. You can adjust your slider height by edit the slider element and set is according to your requirements. https://prnt.sc/106fhhy

    It will be more helpful for us if you can send us your website highlighted screenshot where you think your slider is cut off.

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