Wrong menu in nav bar when translating product with WPML

This topic has 9 replies, 3 voices, and was last updated 3 years, 4 months ago ago by Olga Barlow

  • Avatar: Airtite
    Airtite
    Participant
    February 10, 2021 at 23:13

    I’m translating a product created in WooCommerce with the WPML plugin. When I create the translation, the nave bar menu comments are wrong. Instead of the main navbar menu contents, the footer menu comments are there. Otherwise everything works as expected. Do you have any idea what could be going on there?

    8 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 11, 2021 at 07:02

    Thanks for contacting us.

    https://docs.woocommerce.com/document/woocommerce-localization/ – please follow this article.

    We provide translation files for the theme, but it is not full translation, read here -https://xstore.helpscoutdocs.com/article/30-base-theme-translation
    Xstore Core plugin should be translated manually.

    Do you want to create a multilingual site or just translate it to your require language.

    If you still facing any issue let us know or send us highlighted screenshots along with your website URL and temporary wp admin access so that we will check your issue.

    Avatar: Airtite
    Airtite
    Participant
    February 11, 2021 at 09:14

    Thanks for the link, but this doesn’t address my problem. My problem is very specific: the wrong menu content is showing up in the menu bar on the translated page.

    This one is right: https://airtitesmokers.com/product/airtite-smoker/
    This one is wrong: https://airtitesmokers.com/en-gb/product/airtite-smoker/

    Notice how the two header menus are different. In the second link, it’s actually the contents of the footer menu.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 11, 2021 at 13:29

    Hello,

    Did you create the additional header for the EN language using Multiple headers tool https://youtu.be/BpeXfzNwkOc ?

    Regards

    Avatar: Airtite
    Airtite
    Participant
    February 11, 2021 at 15:11

    No, I haven’t done anything with multiple headers. Shouldn’t the just all default to the same header configuration?

    Avatar: Airtite
    Airtite
    Participant
    February 11, 2021 at 15:19

    I just duplicated the menu and assigned it to en_GB. Unfortunately nothing changed; the wrong menu is still showing up.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 11, 2021 at 19:11

    Hello,

    Provide us with WP Dashboard access to your site to check.

    Regards

    Avatar: Airtite
    Airtite
    Participant
    February 12, 2021 at 09:56

    Sure. I’ve added the info in the private area. Thanks.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 12, 2021 at 12:28

    Hello,

    1) Create translation for all your menu pages https://prnt.sc/z7lh2g
    2) Sync the navigation menu after that https://prnt.sc/z7llud
    Check the menu with different languages after these actions.

    Regards

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