Translate - by JB - on WordPress WooCommerce support

This topic has 14 replies, 2 voices, and was last updated 3 years, 4 months ago ago by Olga Barlow

  • Avatar: JB
    JB
    Participant
    February 11, 2021 at 17:33

    Hi,

    I’m having trouble translating the terms “RELATED PRODUCTS” and “From:”. The first term, I already translated with Loco translate, in the theme and in the plugin, but the translation does not appear on the page. The second term, I can’t find where to translate.

    Thank you

    13 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 11, 2021 at 18:56

    Hello,

    Provide us with WP Dashboard access to your site to check the issue in more detail.

    Regards

    Avatar: JB
    JB
    Participant
    February 11, 2021 at 20:04

    Ok
    I also noticed that the site is very slow, and that it improves when I disable the plug-in XStore Core. If you can check I appreciate it.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 12, 2021 at 10:16

    Hello,

    I can’t log in to your Dashboard to check the settings and test the speed https://prnt.sc/z76k4k
    Please, provide us with the correct access to proceed.

    Regards

    Avatar: JB
    JB
    Participant
    February 12, 2021 at 12:54

    Sorry, the corect user is Admin_03

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 12, 2021 at 18:16

    Hello,

    We improved speed a little bit using Theme Options > Speed Optimization settings and W3 total cache plugin:
    Before – https://gtmetrix.com/reports/petshopmontenegro.com/oUaweMHE/
    After – https://gtmetrix.com/reports/petshopmontenegro.com/9dr6IqNT/

    We don’t have more options in our theme to speed up the site. So, if you need any advanced help with personal site optimization you may contact WPKraken team.

    Regards

    Avatar: JB
    JB
    Participant
    February 12, 2021 at 21:39

    Thank you. What about translations? did you see why I can’t translate?

    Best regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 12, 2021 at 23:02

    Hello,

    Provide us with FTP access. We need to check the issue with the translation in more detail.

    Regards

    Avatar: JB
    JB
    Participant
    February 13, 2021 at 13:07

    OK

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 15, 2021 at 10:50

    Hello,

    What about password?

    Regards

    Avatar: JB
    JB
    Participant
    February 15, 2021 at 11:29

    sorry

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 15, 2021 at 17:04

    Hello,

    Check now.

    Regards

    Avatar: JB
    JB
    Participant
    February 15, 2021 at 17:40

    Hi,
    It’s solved

    Thanks

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 15, 2021 at 19:36

    Hello,

    Great.

    Regards

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