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Header builder > Contacts : Not translateable

This topic has 10 replies, 3 voices, and was last updated 3 years ago ago by Olga Barlow

Tiit

Participant

April 8, 2021 at 09:36

Hi !

Header builder > Contacts > “Text For Field” does not appear in WPML String translation. (Title appears)

#283176 Copied Theme version: 7.2.7

9 Answers

Rose Tyler

Support staff

April 8, 2021 at 09:52

Hi,

You can translate admin strings using WPML admin strings option and add them to your string translator https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/

Also, follow the WPML documentation https://wpml.org/documentation/theme-compatibility/building-multilingual-ecommerce-sites-using-xstore-and-wpml/?aid=46060&affiliate_key=YI8njhBqLYnp

Let me know if you still have issues with translation after that and untranslated strings.

Regards

#283179 Copied

Tiit

Participant

April 8, 2021 at 10:52

Thanks Rose,

Now first button translation does not appear.
[theme_mods_xstore-child][contacts_package_et-desktop][0]contact_subtitle

I have reordered, deleted, rebuild – [0] does not work.
https://gyazo.com/5ba94e277658460e4709dc7e708bd730

#283191 Copied

Rose Tyler

Support staff

April 8, 2021 at 12:27

Hello,

Provide temporary wp-admin access.
Let us know what can’t be translated now.

Regards

#283204 Copied

Tiit

Participant

April 8, 2021 at 13:40

Here You are:

Please contact administrator
for this information.

#283216 Copied

Rose Tyler

Support staff

April 8, 2021 at 14:51

We can’t login – https://gyazo.com/54c41fdc5802ef6e92fc36a273da7f5b
Do you need our IPs to add to Whitelist or can you temporarily disable the restriction?

Regards

#283238 Copied

Tiit

Participant

April 8, 2021 at 15:16

Sorry, unblocked now!

#283243 Copied

Olga Barlow

Support staff

April 9, 2021 at 10:51

Hello,

I have created header for the EN version and translated texts there https://prnt.sc/1183ied Check EN version now.

Regards

#283341 Copied

Tiit

Participant

April 10, 2021 at 05:03

Hi Olga,

This can be just temporarily solution, right! Adding two more neighborhood languages, we will manage 4 headers plus mobile one, just because of software error. No good, but okay for upcoming week or two.

Will wait the fix in next update and Thanks anyway,

Tiit

#283419 Copied

Olga Barlow

Support staff

April 12, 2021 at 11:01

Hello,

Actually, we created Multiple headers option and added a language selector to the conditions to allow users to translate headers content to other languages. So, it’s not a bug. That header element (Contacts) does not support WPML string translator well and there is no way to change that, unfortunately.

Regards

#283600 Copied
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Header builder > Contacts : Not translateable

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