Hello,
Check now.
Regards
Hello,
Check now.
Regards
Hello,
Checked your Customizer and don’t see the mentioned error or problem with theme options loading https://gyazo.com/4ec058f2d9b2f545de96b34fd357be55
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Hello,
I see that you use Cloudflare CDN. Log in to your account https://valenty.pl/wp-admin/options-general.php?page=cloudflare#/login to allow us to clear the CDN cache and apply changes.
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Hello,
You are welcome.
Regards
Hello,
I see that you use Cloudflare CDN. Log in to your account to allow us to clear the CDN cache https://nurgute.de/wp-admin/options-general.php?page=cloudflare#/login
We save styles to CSS file and if you use CDN cache or plugin cache you need to clear them to apply changes.
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Hello,
I removed and added the logo again and it appeared. Check now.
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Hello,
You updated XStore core plugin but did not update XStore theme to the latest version https://prnt.sc/1gnqwlt
Check your site now. I have updated the theme. Always update both: XStore theme and XStore core plugin, never update only one of them.
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Hello,
Did you try to check the products when the Storefront theme is enabled?
Provide us with the screenshot of the product with the add to cart when the mentioned default theme is enabled. Because we are able to help only in case issue appears with our theme only. So, it’s very important to check how it works with the Storefront theme. Because if you have the same issue even with the Storefront theme then you will need to contact WooCommerce support https://wordpress.org/support/plugin/woocommerce/
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Hello,
I see that you use Cloudflare CDN. Log in to your account to allow us to clear the CDN cache https://ani-mecha.com/wp-admin/options-general.php?page=cloudflare#/login
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Hello,
We were able to upload files via Dashboard. Check the mobile menu now.
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Hello,
XStore core plugin was disabled. I enabled plugin and don’t see any issue with theme options https://prnt.sc/1gnaow3
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Hello,
We use default WooCommerce hooks and functions to load templates. Probably that plugin register emails in different way that other WooCommerce emails and that’s why it’s not available for Email builder. So, contact the plugin author to find our why do they register emails in other way than default WooCommerce emails.
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Hello,
You are welcome.
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Hello,
Issue is caused by the woocommerce/archive-product.php file in your child theme. What changes did you do there?
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Hello,
I checked your site and don’t see the mentioned issue https://gyazo.com/2f35b2d58306c6ef44df8e92ba2b3d7c
I suppose that you just cleared plugin cache and resaved theme options and everything is ok after that. So, do you still need any other help?
Regards
Hello,
Thank you. Log in to your Cloudflare account to allow us to clear the CDN cache https://www.tedlewin.com/wp-admin/options-general.php?page=cloudflare#/login
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Hello,
I see that you use CDN https://prnt.sc/1gmm11y Did you clear CDN cache? Log in to your CDN account to allow us to clear the cache https://www.modern-kicks.com/wp-admin/options-general.php?page=cloudflare#/login
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Hello,
We made a lot of improvements for the theme speed in version 8.0, so provide us with the FTP access to your site to fix the issue with the mobile menu and update theme and then you’ll be able to check if you have the mentioned issue after theme update.
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Hello,
Provide us with FTP access to your site. We’ll check the issue in more detail.
Regards
Hello,
Did you check the image size before uploading the image to your library?
I checked one of the images that you used for that product https://prnt.sc/1gjtt4k – 4.1Mb just one image. You have up to 8 images for every color. So, do you understand the size of your page in this case and the loading time of all these images? Optimize images to 200-300Kb max before uploading them to your Media library. Read this post https://www.wpbeginner.com/beginners-guide/speed-wordpress-save-images-optimized-web/ it would help you to understand steps of the image optimization.
Also, if you remove images from the Media library, remove them for the variations because in this case, you have a broken list. We’ll try to improve this in the next theme update but now you need to clear the images gallery manually if you remove media.
Check the gallery thumbnails slider now.
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Hello,
Check the fixed logo height now. Added below custom to Theme Options > Custom CSS to reduce the width
.et_b_header-logo.et_element-top-level .fixed img {
width: 100px;
}
The mobile header does not have the option to display another logo, unfortunately.
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Hello,
Try this https://docs.wp-rocket.me/article/875-using-wp-rocket-with-yith-woocommerce-wishlist
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Hello,
Check these categories now, please.
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Hello,
Once you launch your stores https://prnt.sc/1gk8uwi you’ll be able to buy products and get the vendor name on the grid.
Regards
Hello,
I have updated theme and core plugin to the latest version 8.0.2.
EN version of a single product is ok https://gyazo.com/b390e0660fa21aa4f905ffffe703ee70
If I edit the brand template I see changes, for example I changed the price position https://gyazo.com/de51be1fb2f6f75ad37aff585b19ad43
So, what exactly did you change in the brand template that did not apply, and tell me the brands that we could check?
Regards
Hello,
I have updated theme and core plugin to the latest version 8.0.2.
EN version of a single product is ok https://gyazo.com/b390e0660fa21aa4f905ffffe703ee70
If I edit the brand template I see changes, for example I changed the price position https://gyazo.com/de51be1fb2f6f75ad37aff585b19ad43
So, what exactly did you change in the brand template that did not apply, and tell me the brands that we could check?
Regards
Hello,
Ignore that message. We’ll fix this issue in the next theme update. You can use this license for multiple projects.
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Hello,
We’ll fix this in the next theme update. But don’t worry about this file before the update. It does not cause compatibility issues.
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Hello,
The shop sidebar area is in use on the shop page. So, add your widget to the shop sidebar.
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Hello,
You are welcome.
It’s ok to keep enabled the child theme. If you decide to add any custom functions or styles you are able to use it for these purposes. So, don’t switch to parent theme.
Regards