Hello,

We found that issue is caused by Yoast SEO plugin that generates errors in the console https://prnt.sc/1nc73e2 and 500 error once you try to save changes https://prnt.sc/1nb2yvp

So, check the server error logs and contact plugin author to fix the issue because it appears not just with our theme but with the default Storefront theme too https://prnt.sc/1ncaujc

Regards

Hello,

Subscription is bundled plugin but it’s a third-party pluginhttps://codecanyon.net/item/subscriptio-woocommerce-subscriptions/8754068 . We need to contact the plugin author to ask them to take a closer look at the mentioned issue. Could you, please, provide us with FTP access to your site? Do you allow me to share your details with the plugin author if they ask?

Regards

Hello,

1) Provide us with Wp Dashboard and FTP access to your site to check this issue in more detail.
2) If any widget of the third-party plugin causes issues with the new WP widget view you can enable old type of widgets. Go to Theme Options > Genera > Enable old widgets
3) Check these articles:
https://www.manageengine.com/products/netflow/bandwidth-utilization.html
https://solutionsreview.com/network-monitoring/5-ways-to-reduce-bandwidth-usage-on-your-networks/

Regards

Hello,

Sorry but WooCommerce plugin does not work in this way. There is no such option by default.
Contact WooCommerce plugin support https://wordpress.org/support/plugin/woocommerce/ if you need help with this.

Regards

Hello,

Why do you need to move staging site to production if I have already updated theme on the production site and move our changes from the staging to production?
Fatal error after checkout was caused by out of date file in your child theme https://prnt.sc/1n08niq
I have updated file. Try now, please.

Regards

Hello,

I just followed the instructions and re-installed plugin or removed /wp-content/advanced-cache.php. Enable plugin if you need that.
Check now.

Regards

Hello,

Can’t connect to your FTP https://prnt.sc/1mzvmdy
Did you contact your hosting support about blocking outgoing connections/requests? What did they answer?

Regards

Hello,

1) You are welcome.
2) I added below custom to your child theme style.css. Check now.

.woocommerce-product-gallery.arrows-hovered .sm-arrow, 
.woocommerce-product-gallery.arrows-hovered>.swiper-container .swiper-custom-left, 
.woocommerce-product-gallery.arrows-hovered>.swiper-container .swiper-custom-right {
    opacity:  1 !important;
    visibility: visible;
	background-color: #fff !important;
    border-radius: 25px;
}

3) I added the below custom to child theme style.css to change the color with selector width

.variations_form .select2.select2-container--default .select2-selection--single, .variations_form select {
    color: #000;
    width: 100%;
}

Regards

Hello,

1) Edit the stock amount of the product and set it to 1 then q-ty won’t be displayed. Or you can hide that using below custom (Theme Options > Custom CSS)

.template-container .quantity {
    display: none;
}

2) Provide us with WP Dashboard and FTP access to your site to check the issue with zoom in more detail.

3)

I notice too that some elements in product page don’t change in realtime with XStore Dashboard. So, i don’t know what I Change when I change properties.

Explain in more detail, please. Which element does not change? Provide screenshot of your settings and how it looks on the frontend.

Regards

Hello,

What is the size of the image if you check it in the WP Media library?

Regards

Hello,

1) Sidebar issue was related to out of date sidebar files in your child theme. Check now, please.
2) I searched by the mentioned title and don’t see issues with preview https://prnt.sc/1mvcxlf
3) Searching by product number and it works https://gyazo.com/59b13fcad12428f63838fd6368ead50d

Provide us with SKU that does not work to test it.

Regards

Hello,

Take our apologies for the delay in answering. Could you, please, provide us with working WP Dashbaord access?

Regards

Hello,

I checked the elements and see that there is no way to vertical align images if you use Media grid or images gallery. So, we would recommend you to edit images and make all of them the same size (200×200 for example https://gyazo.com/ab834ff39250a32f1be1e85998a7791b ).

Or create 5 columns row and add a single image with a link to every column and choose the column alignment middle.

Regards

Hello,

Production site updated. Check now, please.

Regards

Hello,

FTP directory that you provided is empty https://prnt.sc/1mqu4b5
Provide us with access to your WP installation, please.

Regards