Go to Theme Options > General > enable Mobile Content Optimization option, clear cache and try the search speed after that. Let me know about the results.
Please check in which state customer has the option Account for days subscription was paused
Such thing happens because of this option – any missed payments during the pause is then “catched up” after resuming.
Nope, unfortunately, this token does not work and does not allow us to log in.
Could you, please, just create a temporary user with the username and password and provide it? You’ll be able to remove or change the permissions of this user once we finish.
Regards
Olga Barlow
Participant
August 12, 2021 at 17:48
Hello,
Add web.8theme user to your FB dev app as developer and we’ll check the settings. Add 8themes@gmail.com as developer for the google app.
Also, provide us with WP Dashboard and FTP access to your site.
Regards
Olga Barlow
Participant
August 12, 2021 at 17:45
Hello,
If you use XStore 8.0.4 you should have this option https://prnt.sc/1nhti3f
Provide us with WP Dashboard access if you updated theme and Core plugin and do not have that.
Did you try SMTP plugin? Provide us with the screenshot of the complete order email for example that you get from your site with the default theme, please.
Regards
Olga Barlow
Participant
August 12, 2021 at 16:56
Hello,
Thank you. We have submitted request to the plugin author. I’ll inform you about their reply.
Provide us with WP Dashboard access to your site to check the problem.
Regards
Olga Barlow
Participant
August 12, 2021 at 15:29
Hello,
1) Do you use multisite?
2) What files larger than 64Mb do you plan to upload to your media library?
3) Do you have the mentioned issue only if the XStore theme is enabled? Don’t you have this when the default WP theme is enabled?
Regards
Olga Barlow
Participant
August 12, 2021 at 15:15
Hello,
You are welcome.
Regards
Olga Barlow
Participant
August 12, 2021 at 15:14
Hello,
Unfortunately, we don’t have option to show AMP version for the Google only.
But what do you mean
I only need amp because Google only allowed 28 resources in search scores, and the theme has a hundred at least.
Point is that Model is the product Attribute. WooCommerce displays product attributes in the Additional information tab by default, it’s not the separate element of the single product. So, you can just move all the tabs element before the product meta not just a part of the tabs element.
So, if you have PHP skills you can try to create shortcode that will display product attributes and then use HTML block element of the single product builder to add that shortcode and display it before the product meta. Or submit additional customization request.
Regards
Olga Barlow
Participant
August 12, 2021 at 14:05
Hello,
You are welcome.
Go to Theme Options > WooCommerce > Product images > don’t crop product thumbnails. After that go to Theme Options > WooCommerce > Shop > Product styles > disable stretch images option.
Regards
Olga Barlow
Participant
August 12, 2021 at 13:55
Hello,
Provide us with WP Dashboard and FTP access to check the issue with the styles and help you.
Regards
Olga Barlow
Participant
August 12, 2021 at 13:53
Hello,
2) Are you talking about AMP plugin version? Finish translation of the AMP plugin https://prnt.sc/1nejafl
3) https://prnt.sc/1nepgpc
Enable plugin, clear cache, and check the site from your mobile device after that.
Regards
Olga Barlow
Participant
August 12, 2021 at 13:37
Hello,
Thank you. I passed your request to our developers. I’ll inform you once they fix the warnings.
Provide us with FTP access to your site. We need to check the issue in more detail.
Reconnect your Jetpack plugin, please, because I disabled it to test the issue.
Regards
Olga Barlow
Participant
August 12, 2021 at 12:14
Hello,
I passed your issue to our developers. I’ll inform you once they fix the issue.
