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Can’t save changes in Xstore theme

This topic has 4 replies, 3 voices, and was last updated 2 years, 8 months ago ago by Olga Barlow

  • Avatar: Vita
    Vita
    Participant
    August 11, 2021 at 13:40

    Hello, I am having the same issue with xstore theme , I make changes to some sections in home page but when i click update the changes are not saved, can you please take a look?

    Please, contact administrator
    for this information.
    #298526 Copied Theme version: v.8.0.3
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 11, 2021 at 14:35

    Hello,

    Could you describe an example of what exactly can’t be changed? Provide screenshots.
    Also, try to disable the cache plugin at all and edit Home page then.

    Regards

    #298531 Copied
    Avatar: Vita
    Vita
    Participant
    August 11, 2021 at 14:52

    Hello, I deactivated the cache plugin and still nothing changes,
    I am using visual composer in my site and I am trying to move sector in homepage before another using drag and drop, I make the changes but when I click update the changes aren’t saved,

    #298535 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 12, 2021 at 10:56

    Hello,

    We found that issue is caused by Yoast SEO plugin that generates errors in the console https://prnt.sc/1nc73e2 and 500 error once you try to save changes https://prnt.sc/1nb2yvp

    So, check the server error logs and contact plugin author to fix the issue because it appears not just with our theme but with the default Storefront theme too https://prnt.sc/1ncaujc

    Regards

    #298640 Copied
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