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Update theme - by mohsen - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 2 years, 8 months ago ago by Olga Barlow

  • Avatar: mohsen
    mohsen
    Participant
    July 27, 2021 at 14:29

    when i click update theme website redirect to login page and not update
    please help me

    Please, contact administrator
    for this information.
    #296309 Copied Theme version: .8.0 WooCommerce version: 5.5.1
    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 28, 2021 at 15:47

    Hello,

    I suppose it’s related to your WP network. Provide us with FTP access to check the setings.

    Regards

    #296561 Copied
    Avatar: mohsen
    mohsen
    Participant
    July 28, 2021 at 15:58

    i send user and pass ftp
    bye the way i can not add new plugin also
    please help me

    Please contact administrator
    for this information.
    #296566 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 29, 2021 at 12:04

    Hello,

    Can’t connect to your FTP https://prnt.sc/1hksk2b

    Regards

    #296709 Copied
    Avatar: mohsen
    mohsen
    Participant
    August 5, 2021 at 11:39

    now theme update
    but i can not change social icons
    https://www.webpagescreenshot.info/#v2=pDRGT2RFt
    and why customize not speed ?
    u have user and password please help me in this issue

    #297835 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 11, 2021 at 10:13

    Hello,

    Take our apologies for the delay in answering. Check your header now.

    Regards

    #298498 Copied
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