Alert customer when inventory is replenished.

This topic has 4 replies, 2 voices, and was last updated 2 years, 8 months ago ago by Olga Barlow

  • Avatar: Ireyesp
    Ireyesp
    Participant
    July 30, 2021 at 12:05

    A plugin for Woocommerce that allows you to subscribe or be interested in a product that is not in stock at the moment. When the product is available again, the potential customer will receive an email with an alert.

    The plugin that I had for this function no longer works with the Xstore theme.

    How can i fix this?

    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 30, 2021 at 15:35

    Hello,

    Did you check if it works with the Storefront theme?
    Go to Appearance > Themes > install and activate Storefront theme and check if you get alerts when product stock status changes. Provide us with the screenshot of the notification that you get with the Storefront theme. Enable XStore theme back after your tests.

    Regards

    Avatar: Ireyesp
    Ireyesp
    Participant
    August 11, 2021 at 14:08

    Hi,

    I did the tests with the indicated topic. The problem remains the same.

    Is there any Xstore compatible plugin that I can install?

    Thanks-

    falla

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 12, 2021 at 09:15

    Hello,

    If you don’t get a notification even with the Storefront then it means that our theme is not the reason of the issue. Contact plugin author to get help with your problem. Maybe you just missed some option.

    Regards

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