Please, use the Lightshot screenshot or Gyazo tool to share the link to your screenshot.
Regards
Olga Barlow
Participant
November 16, 2021 at 18:58
Hello,
Go to Theme Options > WooCommerce > Single product > Single product layout > disable Ajax add to cart option and try after that. Let me know about the results.
Regards
Olga Barlow
Participant
November 16, 2021 at 18:57
Hello,
Take our apologies that you feel this way. Point is that you probably use some third-party plugins and if you enable minification only those plugins may cause issue with the XStore styles. Anyway, provide us with WP Dashboard access to enable mentioned option and check the issue with the categories title in more detail.
Regards
Olga Barlow
Participant
November 16, 2021 at 18:53
Hello,
Take our apologies for the delay in answering. Could you, please, provide us with FTP access to check the issue in more detail?
Copy the theme folder and XStore Core plugin folder from that site to bla.co.nz.
Regards
Olga Barlow
Participant
November 16, 2021 at 18:19
Hello,
You can’t import content of the page and then disable page builder because then page content will be broken.
But I checked the Headphones demo and see that it’s available for both builders https://prnt.sc/1zt4iac So, you may import the WPBakery version if you need it.
Regards
Olga Barlow
Participant
November 16, 2021 at 18:14
Hello,
Contact your hosting provider and ask if they have any kind of server cache enabled for your site. Because it looks that changed styles are cached for the unlogged-in users.
Regards
Olga Barlow
Participant
November 16, 2021 at 17:53
Finally, I was able to apply changes by clearing the cache multiple times. Check your header now.
Regards
Olga Barlow
Participant
November 16, 2021 at 17:50
Hello,
Could you, please, contacy your hosting provider and ask if they have any kind of the server cache? Because content of the file that physically exists on your server and the one that displays on the frontend is different. And even if I clear CDN cache it does not help.
Regards
Olga Barlow
Participant
November 16, 2021 at 17:50
Hello,
Could you, please, contacy your hosting provider and ask if they have any kind of the server cache? Because content of the file that physically exists on your server and the one that displays on the frontend is different. And even if I clear CDN cache it does not help.
Regards
Olga Barlow
Participant
November 16, 2021 at 17:21
Hello,
I added define( 'WP_MEMORY_LIMIT', '512M' ); to your wp-config and it helped.
Regards
Olga Barlow
Participant
November 16, 2021 at 17:20
Hello,
Yes, the theme works ok with the Litespeed cache.
It’s related to the speed of the scripts loading. Elementor and our theme use scripts to make full-width row and full-width slider, so it does not display like full width till the necessary scripts loaded. You can enable site preloader to hide that effect or try to speed up the scripts loading using cache plugin, improve server speed settings.
Regards
Olga Barlow
Participant
November 16, 2021 at 15:04
Hello,
Nope, there is no such breadcrumbs type by default. It requires additional customization. If you have PHP skills you may try to do this by yourself. If not you can submit customization request here.
Regards
Olga Barlow
Participant
November 15, 2021 at 20:44
Hello,
Check the error logs and provide us with the error message itself. Or provide us with WP Dashboard and FTP access to your site to check.
Regards
Olga Barlow
Participant
November 15, 2021 at 20:40
Hello,
Issue is related to PHP Memory issue, not to theme error. Check the Private content area. So, contact your hosting provider to increase the limit.
Regards
Please contact administrator for this information.
Olga Barlow
Participant
November 15, 2021 at 20:34
Hello,
Check now, please.
Regards
Olga Barlow
Participant
November 15, 2021 at 20:15
Hello,
Provide us with WP Dashboard and FTP access to your site, please. We’ll check the issue in more detail.
Regards
Olga Barlow
Participant
November 15, 2021 at 16:56
Hello,
Theme and plugins updated. Check staging site now.
I’m not sure if your hosting offers that or you added that by yourself but Cloudflare CDN detected on your site https://prnt.sc/1zobt1k and it caches styles file. You need to clear the CDN cache to apply style changes that you do while using Theme Options.
Regards
Olga Barlow
Participant
November 15, 2021 at 14:50
Hello,
Your page size is big https://prnt.sc/1zoazom and almost all are images. Enable Lazy loading option for the images and also for product elements on the home page to reduce the size loading time. Also, provide us with WP Dashboard access to check the other settings you use.
Regards
Olga Barlow
Participant
November 15, 2021 at 14:47
Hello,
It was like I showed because I changed that on your site after your request. So, keep better XStore there.
Regards
Olga Barlow
Participant
November 15, 2021 at 14:46
Hello,
We have only Blog carousel element for the Elementor in our theme. So, you can add only slider of the blog posts to other pages. We don’t have a blog grid element, unfortunately.
You can submit feature request here https://www.8theme.com/taskboard/ if you want Blog grid element for the Elementor.
Regards
Olga Barlow
Participant
November 15, 2021 at 14:44
Hello,
Could you, please, provide us with WP Dashboard access to your site to check the settings you use and help you?
Regards
Olga Barlow
Participant
November 15, 2021 at 14:43
Hello,
Could you, please, provide us with WP Dashboard access to your site to check the settings you use and help you?
Regards
Olga Barlow
Participant
November 15, 2021 at 14:41
Hello,
I have changed the breadcrumbs settings https://prnt.sc/1zoa4q5
Is that what you wanted to achieve?
Regards
Olga Barlow
Participant
November 15, 2021 at 14:31
Hello,
We have only Elementor version of the headphones demo. You can edit that page using Elementor page builder only. You can keep 2 page builders enabled on your site but it will slow down the page speed. And you can edit page using only that page builder that was used to create page content. Mean that you can’t use WPBakery to edit the Elementor page.
You can add Buy now button using the button element with any page builder and add the link you need for that button.
I suppose that issue could be caused by the CDN cache that you use. So, clear CDN cache after updates. All the updates available for plugins you can find under Dashboard > Updates.
We don’t have any special recommendations for the bundles. If you install any and face compatibility issues just contact us.
