Hello,

Provide us with WP Dashboard and FTP access and also link to your product with the issue.

Regards

Hello,

Got it. I passed issue to developers. I’ll inform you once they implement this feature on your site.

Regards

Hello,

1) It’s not important if you use additional plugin for the multicurrency because that drop-down is just demo content.

2) Add switcher widget to widget area https://prnt.sc/1zny4c8 and then display that area in header https://prnt.sc/1zny7c0

Regards

Hello,

Provide us with WP Dashboard access and server error logs, please.

Regards

Hello,

Provide us with WP Dashboard and FTP access to your site, please. We’ll take a closer look at your issue.

Regards

Hello,

1) Max execution time limit is required to install demo content successfully. If you have already passed that step then just ignore that notice.

2) We can’t log in to your Dashboard to check the speed optimization settings you use https://prnt.sc/1znu16y So, make sure that username is correct.

Regards

Hello,

I have updated plugin to the latest version.
1) I don’t see any customization in the child theme that could be the reason of the issue.
Did you make any changes to the parent theme files?
2), 3) I would suggest you to create a staging site (full copy of the existing site) and debug the issue there. It’s allowed to use the same XStore license for the staging site.

4) Provide us with the screenshots of the error that you get. Also, describe in detail your actions step by step to reproduce the error or maybe send us video for better understanding. You can use Recordit tool to make and share the video.

Regards

Hello,

Thank you for your understanding.

Regards

Hello,

Do you want to remove author only or whole the by line with date etc?

Regards

Hello,

Make sure that you cleared the browser cache. You should have the scroll there https://gyazo.com/25c481cf0e051410247fcbabec682966

Regards

Hello,

Added below code to child theme style.css to add scroll

.woocommerce-orders .woocommerce-MyAccount-content {
    overflow-x: auto;
}

Check now, please.

Regards

Hello,

Are you talking abot the theme settings of the default demo https://xstore.8theme.com/home ? Or default settings of the game demo https://xstore.8theme.com/demos/games/ ?

Regards

Hello,

1) Can’t log in to your Dashboard https://prnt.sc/1yjk27n
2) What cache plugin do you use?
3) Go to Theme Options > General > disable the Mobile optimization option. Seems that your cache plugin caches the desktop version for mobile that is not compatible with this option. Enable separate cache for the mobile devices if you want to use this option.

Regards

Hello,

Don’t you have a horizontal scroll to scroll and check the end of the table?
Could you, please, provide us with WP Dashboard access?

Regards

Hello,

Oh, unfortunately, we don’t have such option for the single product builder. Submit feature request here https://www.8theme.com/taskboard/ , please.

Regards