Hello, I want to check when selecting an option in the product filters
In the screenshot you can see how the brand filter has a selection , and the other filters are optionally missing ticks
I can’t see your screenshot, unfortunately.
The categories widget is not a filter. Neither WooCommerce nor our theme has filter by categories, there is only the categories list widget. If you need a filter widget you need to look for third-party filer plugins.
I do not mean the categories, but the filters of 8 themes – gender filter. After pressing the box is not marked, but the filter by brand after pressing is marked with a tick
Please, use the Lightshot screenshot or Gyazo tool to share the link to your screenshot.
No, here is what we can see – https://gyazo.com/5f0c9fb862e37e2afdff80a86aa1e804 > https://gyazo.com/014b9aa66edd672a7ee0da94b3df3455 Please, use the Lightshot screenshot or Gyazo tool to share the link to your screenshot.
Thanks for the reply.
1/ Make sure that you are using the latest versions of the theme and Core plugin – https://prnt.sc/201ao0a
2/ Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem. Let us know the result.
3/ Provide temporary wp-admin and FTP access, so we can take a closer look.
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