SHIPPING problem taxes is different at backend

This topic has 9 replies, 3 voices, and was last updated 2 years, 6 months ago ago by Olga Barlow

  • Avatar: nedim
    luzactual
    Participant
    November 17, 2021 at 09:10

    HI, I CAN’T UNDERSTAND THIS, THE PRICE IS NOT THE SAME IN FRONTTEND OF BACKEND…

    https://prnt.sc/1zvohmm

    https://prnt.sc/1zvokew

    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2021 at 09:40

    Hello,

    Do you have the same situation when a default theme, like Storefront, is activated on your site?

    Regards

    Avatar: nedim
    luzactual
    Participant
    November 17, 2021 at 09:55

    THIS HAPPEN AFTER UPDATE XSTORE

    Avatar: nedim
    luzactual
    Participant
    November 17, 2021 at 11:24

    it is a big problem because some clients see other prices, it can be problem of caché???
    help us please!

    Avatar: nedim
    luzactual
    Participant
    November 17, 2021 at 12:02
    Avatar: nedim
    luzactual
    Participant
    November 17, 2021 at 12:32

    ok, it seems solved.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 17, 2021 at 19:26

    Hello,

    Glad to hear that.
    So, what was the problem?

    Regards

    Avatar: nedim
    luzactual
    Participant
    November 19, 2021 at 09:29

    WE HAVE THIS PROBLEM ONE MORE TIME AGAIN

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 19, 2021 at 23:03

    Hello,

    The browser can’t be the reason of the different prices. Maybe you check the site like logged in and unlogged in user? Do you have the mentioned issue with the Storefront theme? Because our theme should not affect the prices, it uses the default WooCommerce functions to display products.

    Regards

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