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Viewing 30 posts - 3,451 through 3,480 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 15, 2021 at 02:15

    Hello,

    Go to Theme Options > WooCommerce > Shop Elements > Sale and Out of stock > enable percentage discount option.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 15, 2021 at 02:14

    Hello,

    Provide us with WP Dashboard and FTP access to your site, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 15, 2021 at 02:13

    Hello,

    Provide us with WP Dashboard and FTP access to your site, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 15, 2021 at 02:02

    Hello,

    Provide us with FTP access to your site. We’ll check the issue in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 15, 2021 at 01:56

    Hello,

    Provide us with working WP Dashboard access to your site. We’ll check and help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 15, 2021 at 01:54

    Hello,

    If you just change the hosting then there is no need to deactivate the license. You need this only in case you change the domain name. Tell me the license code in the Private content area and we’ll check.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 15, 2021 at 01:51

    Hello,

    1) https://prnt.sc/2315ne1edit the menu paddings. Also, change the logo height if you want to make the header smaller because it won’t be smaller than the logo height.

    2) Change the slider height according to your needs https://prnt.sc/2316kgf

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 15, 2021 at 01:41

    Hello,

    Add the below code to Theme Options > Custom CSS

    .et_b_header-menu.et_element-top-level .nav-sublist-dropdown .item-link {
        font-family: Roboto Condensed;
        text-transform: uppercase;
    }
    .et_b_header-menu:not(.header-secondary-menu) .item-design-mega-menu .nav-sublist-dropdown .container>ul>li:not(:last-child) {
        border: none;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 15, 2021 at 01:36

    Hello,

    Don’t disable FontAwesome icons if you use it in the page content https://prnt.sc/2314kki

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 15, 2021 at 01:34

    Hello,

    Provide us with WP Dashboard access to your site to check the settings that you use and help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 15, 2021 at 01:26

    Hello,

    We offer a lot of plugins but there is no need to install them all if you don’t use the functionality of these plugins. For example, if you don’t plan subscriptions on your site then disable Subscriptio plugin. If you don’t plan Dynamic Pricing & Discounts for your products then disable WooCommerce Dynamic Pricing & Discounts plugin. You’ll be able to enable plugin once you really need that.
    Also, I see that you installed 2 page builders: Elemento and WPBakery. Do you need both of them? Because they also use PHP memory and it would be better to choose the one you prefer and disable the other one.

    We have updated the theme. Some memory errors were fixed in the latest update. Let me know if you still have the memory issues after that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 15, 2021 at 01:16

    Hello,

    Check the swap image now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 15, 2021 at 00:54

    Hello,

    1) provide us with link to the product with the mentioned issue.
    2) Provide us with WP Dashboard access to your site to check the issue in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 15, 2021 at 00:48

    Hello,

    Sorry for the delay in answering. We still can’t log in https://prnt.sc/230y3az
    Please, make sure that you provide the correct username and password.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 15, 2021 at 00:44

    Hello,

    Nope, Revolution slider does not have such option.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 15, 2021 at 00:42

    Hello, @ MohammedHa

    1) Do you have any server cache or server minification/optimization options? I see a lot of JS errors in console https://prnt.sc/230w3zy
    2) Provide us with FTP access to your site, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 15, 2021 at 00:24

    Hello,

    Issue is related to your cache plugin https://prnt.sc/230uk17 and server cache. It causes JS errors. So, check the plugin settings because not all the third-party plugins that you use support JS nimification and combination.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 15, 2021 at 00:08

    Hello,

    1) You can change color of the drop-down menu items using Theme Options > Header builder > Drop-down menu https://prnt.sc/230nogd
    If you want to change the top level menu items color use below custom

    .et_b_header-menu.et_element-top-level .nav-sublist-dropdown .item-level-1 > .item-link {
        color: #baa96e;
    }

    2) You can change the content using Newsletter element settings https://prnt.sc/230o880
    Or remove that from the header if you don’t need an element there https://gyazo.com/c5dd8dc67cb39648602d94405c119669

    3) Edit tabs and disable Show Stock Count Bar option https://prnt.sc/230orz3

    4) Use custom code

    .header-promo-text .et_b-icon {
        font-size: 24px;
    }

    5) I replaced .template-container .cart-checkout-nav .active:before with .template-container .cart-checkout-nav .active:before and it works. Check now.

    6) Go to Static Blocks > edit Footer static block using Elementor and edit elements settings of Social icons https://prnt.sc/230rtal and Icons list https://prnt.sc/230sng6

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 14, 2021 at 18:29

    Hello,

    You can use below code to align mini-cart title and icon

    .et_b_header-cart .et-mini-content-head .et-element-label {
        color:  #222222;
        font-size: calc(var(--content-zoom) * var(--head-label-proportion));
        font-family: Roboto;
    }
    .et_b_header-cart .et-mini-content-head .et_b-icon svg {
        fill: #222222;
    }
    .et_b_header-cart .et-mini-content-head .et_b-icon {
        width: auto;
        font-size: 18px;
    }
    .et_b_header-cart .et-mini-content-head>a {
        justify-content: start;
    }
    .et_b_header-cart .et-mini-content-head {
        border-bottom: 1px solid #e1e1e1;
    }

    There is no option to move cross-sells below the buttons. You can only disable theme in the cart settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 14, 2021 at 17:33

    Hello,

    Done.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 14, 2021 at 15:20

    Hello,

    Can’t log in https://prnt.sc/22ytw06
    Check the password that you provided.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 14, 2021 at 15:18

    Hello,

    Issue caused by your margin for the image https://prnt.sc/22ytp1y
    Remove that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 14, 2021 at 15:17

    Hello,

    Use the following settings for the accordion element https://prnt.sc/22ytj8o

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 14, 2021 at 14:59

    Hello,

    I checked this page http://www.staging17.muranoglassitaly.com/product-category/murano-glass-chandeliers-lighting/modern-glass-chandeliers/ , enabled default WooCommerce theme Storefront and don’t see the additional variation of the mentioned product https://prnt.sc/22yr4wv
    Please, make the plugin work with the default theme first and then reply back and we’ll check how it works with the XStore. Or tell us what filter did you use?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 14, 2021 at 14:13

    Hello,

    We made a lot of changes from the version you used. I have changed header styles and footer styles to suit your production. Check now, please.

    We need to make some changes in the mega menu but we can’t save changes because of max input vars limit. So, contact your hosting provider to increase the max input vars limit and reply back. We’ll finish the mega menu adjustment.
    Let me know if you need to fix anything else on the staging site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 14, 2021 at 12:52

    Hello,

    You had 2 empty products elements with the lazy loading. Check your page now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 14, 2021 at 12:12

    Hello,

    Works, thank you.
    I see that your child theme is empty. Did you remove the child theme with our fix? Do you have backup of that?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 14, 2021 at 12:06

    Hello,

    Check this one https://gyazo.com/99c0a18216425d97d28ab6059441ae6b

    What strings can’t you find in theme or plugin translations? Provide screenshot.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 14, 2021 at 12:03

    Hello,

    We’ll fix that in 8.0.12 theme update. If you want to change it now we could send you a custom code. Just let me know.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 14, 2021 at 11:42

    Hello,

    Nope, still nothing https://prnt.sc/22y0hbp
    Do you have any limits for connections from other countries?
    If you have some firewall I think that it could be also the reason of the plugin error.

    Regards

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    Viewing 3,480 results - 3,451 through 3,480 (of 30,391 total)
Viewing 30 posts - 3,451 through 3,480 (of 30,391 total)
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