Return to previous page

Web slow - by tiger - on WordPress WooCommerce support

This topic has 60 replies, 3 voices, and was last updated 2 years, 4 months ago ago by Rose Tyler

tiger

Participant

November 3, 2021 at 05:33

web very slow

Please, contact administrator
for this information.

#307352 Copied Theme version: 8.8

59 Answers

Olga Barlow

Support staff

November 3, 2021 at 12:18

Hello,

Provide us with WP Dashboard and FTP access to your site, please.

Regards

#307424 Copied

tiger

Participant

November 3, 2021 at 12:24

FTP?

#307427 Copied

Olga Barlow

Support staff

November 3, 2021 at 17:34

Hello,

Yes. If you don’t know what is FTP then contact your hosting provider. They will give you access.

Regards

#307482 Copied

tiger

Participant

November 3, 2021 at 17:44

I’m sorry, I can’t send this information to you, tell me what to do, please send me a video or pictures, or write to me what to do please or remote communication

#307487 Copied

Olga Barlow

Support staff

November 3, 2021 at 23:30

Hello,

Could you, please, provide us with WP Dashboard access to your site at least to check the optimization settings you use and check the plugins you use etc?

If you need just general tips you can find them here https://xstore.helpscoutdocs.com/article/100-how-to-speed-up-my-website

Regards

#307547 Copied

tiger

Participant

November 3, 2021 at 23:39

….hi

Please contact administrator
for this information.

#307551 Copied

tiger

Participant

November 3, 2021 at 23:42

You can delete everything from the beginning and install everything again I expect it is better I have not added anything yet

Please contact administrator
for this information.

#307553 Copied

Olga Barlow

Support staff

November 4, 2021 at 12:22

Hello,

I checked theme optimization settings and everything is enabled that could speed up site.
Unfortunately, we don’t have more options to improve speed from theme side. Try to contact your hosting provider, maybe they will be able to hep you from server side.

If you aren’t satisfied with theme speed we are ready to give you refund.

Regards

#307615 Copied

tiger

Participant

November 4, 2021 at 13:39

It’s very slow are you sure it’s not from you it’s the fault of the hosting company?

#307621 Copied

tiger

Participant

November 4, 2021 at 13:48

But the error here appears in the codes js css

A large DOM will increase memory usage, cause longer style calculations, and produce costly layout reflows.

Please contact administrator
for this information.

#307622 Copied

Olga Barlow

Support staff

November 4, 2021 at 15:59

Hello,

Read this post https://docs.wp-rocket.me/article/1414-avoid-chaining-critical-requests

You can reduce the number of DOM elements on the page only by removing unnecessary blocks from the page content, footer, header. There is no other way to reduce that.

Regards

#307640 Copied

tiger

Participant

November 4, 2021 at 16:39

I didn’t understand anything, what should I do, should I do it or you?

#307650 Copied

Olga Barlow

Support staff

November 5, 2021 at 15:53

Hello,

If you want to reduce the number of the DOM elements on the page then edit page and remove sections. Keep only those that you really need. Do the same for the footer. It’s related to content management. We can do nothing with this from our side, unfortunately.

Regards

#307718 Copied

tiger

Participant

November 8, 2021 at 20:57

hi

Please contact administrator
for this information.

#307941 Copied

Rose Tyler

Support staff

November 9, 2021 at 09:43

Hello,

Have you added an image into the Private Content area? We can’t see that image. please provide a new one. Use Lightshot screenshot or Gyazo tool to share links to your screenshots.

Regards

#307968 Copied

tiger

Participant

November 9, 2021 at 10:19

The widgets area has errors that also appear in the classic mode, how can it be changed

#307980 Copied

tiger

Participant

November 9, 2021 at 10:20

I didn’t put anything

Please contact administrator
for this information.

#307983 Copied

tiger

Participant

November 9, 2021 at 10:23

How to make slider menu slider for product category horizontal only name without picture؟

#307985 Copied

Rose Tyler

Support staff

November 9, 2021 at 15:29

The widgets area has errors that also appear in the classic mode, how can it be changed

– what errors do you mean? Use Lightshot screenshot or Gyazo tool to share links to your screenshots.

How to make slider menu slider for product category horizontal only name without picture؟

Sorry, but your request is a bit unclear for me. Please describe the desired result in more detail. Provide screenshots/examples, for a better understanding.

Regards

#308022 Copied
Tagged: optimization, performance, templates, web slow, woocommerce, wordpress
1 2 3

Viewing 20 results - 1 through 20 (of 60 total)