Luca Rossi

Let us know how it goes!

Thank you!

Hi @Gbp,

Please add the following code to functions.php file locates in your child theme:

	function etheme_child_styles() {
		// files:
		// parent-theme/style.css, parent-theme/bootstrap.css (parent-theme/xstore.css), secondary-menu.css, options-style.min.css, child-theme/style.css
		$theme = wp_get_theme();

		wp_enqueue_style( 'child-style',
			get_stylesheet_directory_uri() . '/style.css',
//			array('parent-style', 'bootstrap'),
			array( 'etheme-parent-style' ),
			CHILD_THEME_VERSION
		);
	}

Hope it helps!

Dear @Alpha111,

We hope this message finds you well. We would like to mention that our team has previously assisted you with similar issues as the one you are currently facing.

Could you kindly provide detailed explanations along with the screenshots related to your current issue? This will help us understand your requirements better and provide you with the most effective support.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Hi @Ankit Khandelwal,

For the font family, please add this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

[data-elementor-type="footer"] .elementor-heading-title a {
    font-family: "Arizonia", cursive;
}

To remove the spacing, please change the widget spacing to 0: https://prnt.sc/2mtFc-7YPBBJ. After that remove the bottom margin of headline: https://prnt.sc/9bk19Dqbdy3J.

Hope it helps!

Dear @Alpha111,

We would like to inform you that the customization you requested involves extensive coding and unfortunately falls beyond the scope of the support services we are able to offer.

Thank you for your understanding.

Best Regards,
The 8Theme Team

Hi @lyana,

Please also add this custom CSS codes:

.etheme-sticky-cart form.variations_form table.variations td.value select {
    width: 100%;
}
/* Add to cart icon */
body.rtl button.single_add_to_cart_button .et-icon {
    margin-left: 5px;
}
body.rtl .add_to_cart_button .button-text {
    margin-left: 0 !important;
    margin-right: 5px;
}
/* Clear button */
.single-product.rtl a.reset_variations {
    float: right;
}

Hope it helps!

Hi @Arnan,

Hi, I have two questions about attributes. The first is whether it is possible to set an attribute so that the values ​​can be selected via a slider. Just as it is possible to select a price range with price, there are also situations in which it is desirable to select a range instead of exact values. As an example, I have included a print screen of our vacuum cleaner page. Here is an attribute for the number of decibels a vacuum cleaner produces. But instead of exact values, it would be much nicer if a customer could select from, for example, 57 to 70 dB. (See attached print screen) Is this possible?

You can try with those plugins(free & paid versions):

– https://wordpress.org/plugins/woocommerce-products-filter/
– https://vi.wordpress.org/plugins/woo-product-filter/

My second question is about the speed of loading for attributes. I have certain items that fit a very wide range of type numbers. I have divided the attributes per device (for example, all types of printers for an attribute, all types of vacuum cleaners for an attribute). But the loading time of some is 10 seconds… I understand that this is due to the enormous amount of data in such an attribute. But I can’t be the first to run into this? Is there a solution that can reduce the loading time to 2-3 seconds? I have tried all possible cache options and also have good hosting. I also know that my site in the currently protected (not live) version is a bit slower than when I put it live with all cache options. But that saves at most 1 to one and a half seconds when loading the attributes. The best example of slow charging is with vacuum cleaner bags (see Private content area). Select brand and then a type. I hope you guys might have an idea for this.

We could see that you have more than 100 Filter by Attribute widgtes on your products page and it takes more than 10 seconds is normal. Unfortunately, there is no lazy loading for the Filter by Attribute widgets.

We would recommend you submit a request on our Taskboard at [8Theme Taskboard](https://www.8theme.com/taskboard/). Should your suggestion garner sufficient support from other customers, our development team will take it into consideration for inclusion in future updates.

Best Regards,
8Theme’s Team

Hi @benlamlih,

We’ve activated the plugin and the request quote button is working fine:

https://prnt.sc/D8IpMBnjB92m

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Hi @QaQako,

Unfortunately, it’s not possible right now.

We would recommend you submit a request on our Taskboard at [8Theme Taskboard](https://www.8theme.com/taskboard/). Should your suggestion garner sufficient support from other customers, our development team will take it into consideration for inclusion in future updates.

If you require personal customization services, we invite you to submit a request through our customization panel at: https://www.8theme.com/account/#etheme_customization_panel , and continue conversations with the technicians team directly.
Please be advised that customization services will incur additional charges, the exact amount of which will be communicated following a detailed review of your request.

Best Regards,
8Theme’s Team

Hi @diderino,

We’ve checked on an iPhone and we couldn’t reproduce this issue.

Please check our screenshots.

Thank you!

Hi @lyana,

Could you please also add this custom CSS?

.elementor-widget-woocommerce-product-etheme_add_to_cart:not(.vertical-variations) select {
    width: 100%;
}
body.rtl .etheme-search-form-title .etheme-search-trending-searches-refresh {
    left: 25px;
    position: absolute;
}

body.rtl h3.etheme-search-trending-searches-heading.etheme-search-form-title {
    justify-content: end;
    text-align: right;
    display: block;
}

Hope it helps!

Dear @JoHuCa,

We recommend that you review the following article for detailed guidance: [Table of Contents Pro](https://elementor.com/help/table-of-contents-pro/).

Additionally, for the container of your posts, please use the following CSS class:

.entry-content

Should you require further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Hi @LVRB Love’s Rebel,

For the header, please also add this custom CSS:

.et-mobile-panel .et-mini-content-head.et-inline-type {
    margin-top: 100px;
}

For the fonts, you’ve changed to the system font: Arial Black which it’s not existed in iPhone. It’s working on computers/laptop only. Please use the Google Fonts instead.

Best Regards,
The 8Theme Team!

Hi @JoHuCa,

Please try adding this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

.postid-6692 .elementor-toc__list-item:nth-child(-n+6),
.postid-6692 .elementor-toc__list-item:nth-child(n+13) {
    display: none;
}

Hope it helps!

Dear Safe Desires Team,

We hope this message finds you well.

We have encountered a critical issue with the Facebook for WooCommerce plugin, which has been causing a Fatal PHP error. To resolve the issue temporarily, we have disabled the plugin, after which our system returned to normal functionality.

Could you please investigate this matter at your earliest convenience? We would appreciate your guidance on how to address this issue without disrupting our operations.

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team