Request for Assistance with Product Display Formatting on Website

This topic has 4 replies, 2 voices, and was last updated 1 months, 1 weeks ago ago by Luca Rossi

  • Avatar: Alpha111
    June 14, 2024 at 00:00

    I hope this email finds you well.

    We are experiencing inconsistencies in our product display on both desktop and mobile due to varying category name lengths. This affects the alignment and presentation of the product listings.

    Attached is a screenshot for reference. We would appreciate your assistance in standardizing the display format to ensure a uniform appearance across all devices.

    Thank you for your prompt attention to this matter.

    Please, contact administrator
    for this information.
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    3 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    June 14, 2024 at 16:40

    Dear @Alpha111,

    We hope this message finds you well. We would like to mention that our team has previously assisted you with similar issues as the one you are currently facing.

    Could you kindly provide detailed explanations along with the screenshots related to your current issue? This will help us understand your requirements better and provide you with the most effective support.

    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team

    Avatar: Alpha111
    June 14, 2024 at 16:45

    As listed on the screenshot when the product category title id too long it becomes inconsistent

    Avatar: Justin
    Luca Rossi
    Support staff
    June 15, 2024 at 17:27

    Hi @Alpha111,

    Please try adding this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

    @media (max-width: 420px){
        .etheme-product-grid-item .etheme-product-grid-categories {
            min-height: 30px;

    Hope it helps!

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