Ajax product tabs doesnt appear right when on 14 inch laptop

This topic has 7 replies, 2 voices, and was last updated 1 months, 1 weeks ago ago by Luca Rossi

  • Avatar: Alpha111
    Alpha111
    Participant
    June 13, 2024 at 15:58

    as you can see it doesnt appear right when hovering on a 14 inch laptop

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    6 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    June 14, 2024 at 02:44

    Dear @Alpha111,

    We hope this message finds you well. We have reviewed the issue you reported but were unable to identify the problem as depicted in the screenshot provided (https://imgur.com/rKA239z).

    As a next step, we kindly request that you temporarily remove all your custom CSS codes. You can do this by navigating to XStore > Theme Options > Theme Custom CSS > Global CSS in your dashboard.

    Once you have removed the codes, please check the functionality again and let us know the outcome.

    Thank you for your cooperation and understanding.

    Best Regards,
    The 8Theme Team

    Avatar: Alpha111
    Alpha111
    Participant
    June 14, 2024 at 02:46

    i did it didnt resolve the issue

    Avatar: Alpha111
    Alpha111
    Participant
    June 14, 2024 at 16:45

    It happens when the old price and promo price are not on the same line

    Avatar: Justin
    Luca Rossi
    Support staff
    June 15, 2024 at 17:30

    Hi @Alpha111,

    Your prices are too long. In this case, we suggest you to reduce the font-size of price into 14px.

    After that find and remove this custom CSS code:

    
    .etheme-product-grid-item .price ins {
        display: block;
    }
    

    Hope it helps!

    Avatar: Alpha111
    Alpha111
    Participant
    June 15, 2024 at 20:17

    where is the option to reduce the font size ?

    Avatar: Justin
    Luca Rossi
    Support staff
    June 17, 2024 at 04:51

    Dear @Alpha111,

    We hope this message finds you well. We kindly request that you review the following screenshots:

    https://prnt.sc/gRxBT-EnuUKe
    https://prnt.sc/VvDh0lx8kcG8

    We trust these will assist you in your endeavors. Should you have any questions or require further information, please do not hesitate to contact us.

    Best Regards,
    The 8Theme Team

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