Forum Replies Created

Viewing 30 posts - 15,001 through 15,030 (of 17,791 total)
1 2 3 … 500 501 502 … 592 593 594
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello @adierel,

    Could you please clarify with details what is wrong with Cart page? Regarding the slider you need update the plugin to 5.0.4.1 version https://www.8theme.com/download-plugins/ .

    Best regards,
    Jack Richardson.

    #81201 Copied In reply to: variations disappeard
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please add this code in custom.css file:

    @media (max-width: 980px) {.page-content > .row-fluid {
    display: block !important;
}}

    How to create custom.css you can watch in this tutorial.

    Best regards,
    Jack Richardson.

    #81200 Copied In reply to: Firefox Responsive Bug
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello @sebdicam,

    Add this code for black background:

    .container {
    background-color: black !important;
}

    To add block “Do you have any questions” you need add this code in Text element of Visual Composer editor:

    <div class="custom-info-wrap">
<div class="custom-info-block a-left"><a href="#">Do You Have Any Question? Contact Us</a></div>
<div class="custom-info-block a-center"><a href="#">Get 15% Off When You Spend Over $100</a></div>
<div class="custom-info-block a-right"><a href="#">Free Shipping! All Orders Over $199</a></div>
</div>

    To reduce space between banners you need edit your banner image https://aitoguerriersdupacifique.com/wp-content/uploads/2014/07/Tattoo-hompage.png as it’s too big. Edit it with Photoshop or other image editor and reupload the image.

    To reduce categories images add this code in custom.css file:

    .span4.product-category {
  width: 22%;
}

    As I see slide isn’t shown. Have you removed background image?

    Best regards,
    Jack Richardson.

    #81196 Copied In reply to: Installation Issues & Fixes (Read First)
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re using old theme version.
    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/theleader/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Best regards,
    Jack Richardson.

    #81171 Copied In reply to: Checkout button issue.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You can download the latest theme version on ThemeForest site http://themeforest.net/item/the-leader-ecommerce-responsive-mpurpose-theme/5493981 .
    Before update delete “woocommerce” folder in the directory wp-content/themes/theleader/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Best regards,
    Jack Richardson.

    #81168 Copied In reply to: Update compatible with WooCommerce 2.4.4
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    “Internal Server Error” is related to server configuration and you have to consult with your hosting provider, they should investigate why that error appears, perhaps error_logs have some information.

    Best regards,
    Jack Richardson.

    #81166 Copied In reply to: INTERNAL SERVER ERROR
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    1. Go to Theme Options > Single Product Page > Custom Tab Title, and remove the content.

    2. Add this code in custom.css file:

    img.cat-banner {
    display: none;
}

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    3. The reason is you have just 4 items for “Latest products”. Set 5 at least to make slider working.

    4. Unfortunately there is no such possibility. Sorry.

    Best regards,
    Jack Richardson.

    #81164 Copied In reply to: A couple issues
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You had to select “Variable product” and set price for your variations:
    http://storage7.static.itmages.com/i/15/0820/h_1440051436_8788924_ce9084e5d8.png
    I’ve set the price. Please check “AWESOME PROMO DRESS” product now.

    Best regards,
    Jack Richardson.

    #81159 Copied In reply to: How i Add Product Size and Color
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Add this code in custom css:

    .page-heading .title {
  color: white;
}

    Best regards,
    Jack Richardson.

    #81155 Copied In reply to: Add top image to products and categories
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello @felix,

    The issue has been fixed.
    Please check Contact page.

    Best regards,
    Jack Richardson.

    #81154 Copied In reply to: Google map not showing
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    If you want to disable Lightbox go to Theme Options > Single Product Page > Enable Lightbox for Product Images > Off.

    Best regards,
    Jack Richardson.

    #81153 Copied In reply to: I have disable/uncheck Woocommerce lightbox, but dont work in shop
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Add this code in Theme Options > Custom CSS > Global Custom CSS:

    .etheme_add_to_cart_button.product_type_simple {
    background-color: #00c7b5;
}

    Best regards,
    Jack Richardson.

    #81152 Copied In reply to: Buton
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    That hover effect is created with Revolution Slider. The template is called “Fashion”. You can install it in Theme Options > Import/Export.

    Best regards,
    Jack Richardson.

    #81149 Copied In reply to: dot hover
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    As I see php version is 5.2:
    http://storage3.static.itmages.com/i/15/0820/h_1440049665_7033757_6894521dfe.png
    You need ask your hosting provider to update it to at least 5.3 version.

    Best regards,
    Jack Richardson.

    #81148 Copied In reply to: Parse error: syntax error, unexpected T_FUNCTION
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    #81099 Copied In reply to: Change link in popup
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    #81089 Copied In reply to: 4.0 IDStore questions
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello @sebdicam,

    As I see the price is shown:
    http://storage7.static.itmages.com/i/15/0819/h_1440006626_4550226_bdcb71dd54.png

    I’ve edited the code to hide slider arrows:

    .hesperiden.tparrows {
   display: none !important;
}

    Please clear browser cache and check now.

    Also I’ve added the code in CSS block of Visual Composer editor to reduce the space under the slider:
    http://storage2.static.itmages.com/i/15/0819/h_1440006952_2259146_faa4db1ebd.png

    Best regards,
    Jack Richardson.

    #81079 Copied In reply to: Installation Issues & Fixes (Read First)
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with WP Dashboard credentials.

    Thank you.

    Best regards,
    Jack Richardson.

    #81077 Copied In reply to: Website Partially Loading
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We’re glad you resolved the issue.
    If there are any questions feel free to contact us.

    Best regards,
    Jack Richardson.

    #81076 Copied In reply to: Layout issues and pre-set texts editing
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Sorry, but this is Woocommerce configuration https://wordpress.org/support/topic/variation-issue-with-244-still and you should ask them regarding this issue. If you check it with default Twenty Fifteen theme you’ll get the same action.
    We can recommend you to create all possible combinations and just mark the ones you want to be chosen as “out of stock”.

    Best regards,
    Jack Richardson.

    #81074 Copied In reply to: variation dropdown displaying incorrectly
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We strongly recommend to make full site backup (files and database) before any updates. It will help you to restore your site if something goes wrong.

    Best regards,
    Jack Richardson.

    #81072 Copied In reply to: 4.0 IDStore questions
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You need add the code in your child theme functions.php file:

    add_action( 'wp_enqueue_scripts', 'etheme' );
function etheme() {
    wp_enqueue_script( 'etheme', get_stylesheet_directory_uri() . '/js/etheme.js' );
}

    Create “js” folder in child theme and copy etheme.js file with needed changes in the child theme “js” directory so you won’t lose modifications after theme update.

    Best regards,
    Jack Richardson.

    #81068 Copied In reply to: Change link in popup
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello @sebdicam,

    It’s shown only if you’re logged in as an administrator. It won’t be displayed for your visitors.
    Do you still want to hide those links?

    Best regards,
    Jack Richardson.

    #81065 Copied In reply to: Installation Issues & Fixes (Read First)
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please try to use this css code instead of previously provided:

    .ult-new-ib a:hover {
background: black !important;
}
.ult-new-ib a {
opacity: 0.6 !important;
}

    Best regards,
    Jack Richardson.

    #81048 Copied In reply to: Interactive Banner 2 Image Opacity on Hover not working
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    To remove white line after the second parallax background image I’ve added margin value 0px in the row settings:
    http://prntscr.com/86gjth

    To remove black line under the header I’ve changed padding values for your video background from 320px to 200px and deleted margin value -65px. I’ve already added the text to video background, so please clear browser cache and check your home page now.

    Best regards,
    Jack Richardson.

    #81005 Copied In reply to: space between the bottom and the footer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please add this code in child style.css file:

    .ult-new-ib.ult-ib-effect-style2.ult-ib-resp:hover {
  opacity: 0.7;
}

    Best regards,
    Jack Richardson.

    #80991 Copied In reply to: Interactive Banner 2 Image Opacity on Hover not working
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    As you can see on ThemeForest site http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050 in the update description some files were deleted in the new package:
    DELETED : woopress/woocommerce/order/order-details.php
    DELETED : woopress/woocommerce/myaccount/my-orders.php

    You need remove them as well in your wp-content/themes/woopress/woocommerce directory.

    Best regards,
    Jack Richardson.

    #80978 Copied In reply to: Updates
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve checked this issue with default WordPress theme “Twenty Fifteen” and there are no available widgets in Appearance > Widgets menu. It means that it’s non-theme related problem. In this case you need to contact WordPress support or search a solution on their support forum.

    Best regards,
    Jack Richardson.

    #80977 Copied In reply to: 4.0 IDStore questions
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello @sebdicam,

    Unfortunately we can’t recommend you any of such plugins because we don’t guarantee full compatibility of 3rd-party plugins with the theme. You have to check plugins yourself.

    Sorry for inconveniences.

    Best regards,
    Jack Richardson.

    #80976 Copied In reply to: Installation Issues & Fixes (Read First)
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    The same issue persists with Twenty Fifteen theme. Please check it yourself. In this case you have to contact Woocommerce support as the problem isn’t related only to our theme. Please ask them to investigate the issue with default WordPress theme.

    Thank you.
    Best regards,
    Jack Richardson.

    #80941 Copied In reply to: Issues When Update to 2.9 and woocommerce 2.4.4
  • 1 2 3 … 500 501 502 … 592 593 594
    15,001–15,030 of 17,791 posts
Viewing 30 posts - 15,001 through 15,030 (of 17,791 total)
1 2 3 … 500 501 502 … 592 593 594