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Variation dropdown displaying incorrectly

This topic has 6 replies, 2 voices, and was last updated 8 years, 8 months ago ago by Jack Richardson

volantedesign

Participant

August 18, 2015 at 21:45

Hello,

We’ve recently updated to the latest theme and version of woocommerce, and we’re seeing that on the frontend, our product dropdowns are displaying all attributes, regardless of whether certain variations exist or not. For example, we have women’s jackets in size 31 and 33, but for men’s jackets the sizing starts at 35. Based on the dropdowns, a customer could attempt to select a men’s 33 jacket and get an error in return. Really, they shouldn’t even see a men’s 33 as an option. This is not how the dropdowns used to work. Please advise.

Please, contact administrator
for this information.

#80869 Copied Theme version: 2.9 WooCommerce version: 2.4.4

5 Answers

Jack Richardson

Support staff

August 19, 2015 at 09:04

Hello,

Please refer to this post https://www.8theme.com/topic/products-showing-as-unavailable-on-front-end/page/2/#post-80762 which describes how to fix this issue.

Thank you.
Best regards,
Jack Richardson.

#80910 Copied

volantedesign

Participant

August 19, 2015 at 14:37

We tried that solution and nothing changed. Any other options?

#80975 Copied Theme version: 2.9 WooCommerce version: 2.4.4

Jack Richardson

Support staff

August 19, 2015 at 18:39

Hello,

Sorry, but this is Woocommerce configuration https://wordpress.org/support/topic/variation-issue-with-244-still and you should ask them regarding this issue. If you check it with default Twenty Fifteen theme you’ll get the same action.
We can recommend you to create all possible combinations and just mark the ones you want to be chosen as “out of stock”.

Best regards,
Jack Richardson.

#81074 Copied

volantedesign

Participant

August 20, 2015 at 15:18

Thank you Jack. We tried the method in the link you posted, this time by changing the number in the code snippet. Looks like that did the trick.

#81290 Copied Theme version: 2.9 WooCommerce version: 2.4.4

Jack Richardson

Support staff

August 20, 2015 at 16:19

Hello,

We’re glad the issue has been resolved.
Have a nice day.

Best regards,
Jack Richardson.

#81314 Copied
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