This topic has 25 replies, 4 voices, and was last updated 8 years, 7 months ago ago by Jack Richardson
Hi!
I have been using legenda for some months now. all of a sudden all the variations have disappeared.
http://screencast.com/t/FMRyXJmdfQ
I have not updated the theme since May and everything was ok up to yesterday. Today I have updated the theme and thought that it would fix things but it didn’t. Wp + Woocommerce are in the latest version
please help me out this is urgent
thanks!
Adi
Hello,
Please delete “woocommerce” folder in the directory wp-content/themes/legenda/ and reupload it from a new theme package that you downloaded.
Regards,
Eva Kemp.
hey eva
I did this but nothing has changed
I also have other issues due to the update of the theme:
1. some of my translation disappeared in the single product page (the “sizing chart” and the “choose an option”) are in english and not Hebrew
2. in the cart page, all the layout is wrong, in need it to be like before: the list of items takes 2/3 of the layout and is on the left side and the other 1/3 (the right side) is a “box” with all the sum + shipping (cart totals)
please help:(
Hi,
I’m having the same problem with variations not showing up. I deleted the “woocommerce” folder and uploaded the new one from Legenda v2.8.1 but it didn’t work.
Hopefully there’s a solution to this soon!
Kevin
Hello @adierel,
As I see the text is translated:
http://storage1.static.itmages.com/i/15/0813/h_1439452598_4104233_91bd8392a6.png
May we reupload the theme files?
Regards,
Eva Kemp.
Hello @Kevin,
Please provide us with FTP and wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hi Eva,
Credentials provided in Private Content.
HEY Eva,
yes you may upload the theme files will this fix the 2 issues:
1. the variations disappearance
2. the cart layout page?
thanks!
Adierel
Dear clients,
As we haven’t produced new theme version yet which will be compatible with the latest version of Woocommerce plugin, we recommend you to revert back to old Woocommerce version until theme update is released. It will be updated within a week.
Please take our apologies for inconveniences.
Thank you.
Best regards,
Jack Richardson.
great thanks!
Hello,
You’re welcome.
Best regards,
Jack Richardson.
Hello,
I have updated to Legenda v2.9 but my variations still do not show up. Please advise.
Thanks,
Kevin
Hello @Kevin,
Please check the description of our theme update:
http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906
Pay attention to the files that were deleted: http://storage2.static.itmages.com/i/15/0817/h_1439794170_5940258_acd46deb52.png
You must delete them from your theme folder too (in wp-content/themes/legenda/woocommerce directory). After that check your products.
Best regards,
Jack Richardson.
Hello again!
ok so everything was fine for a number of days, but now have these issues:
1. the add to cart button disappeared from a single product page.
2. And also the products picture is gone.
3. Also for some reason the site is very slow all of a sudden (talked to my host and all is fine on their and.
please see: http://screencast.com/t/Z8GRvq8sWOnV
please help.
Thanks
Adierel
hey guys,
So this is where I am right now, I had read this post: https://www.8theme.com/topic/missing-buy-button-and-images-on-product-pages/
and did the same. It fixed the issues with the add to cart + picture of single product. But the cart page is all messed up again. T tried to upgrade and then downgraded the woo version to less then 2.4 and that didn’t fix the issue. here’s a link to the cart page: https://www.chuchick.com/cart/
and my home slider disappeared after updating the plugins.
Help please,
thanks!
Adi
Hello @adierel,
Could you please clarify with details what is wrong with Cart page? Regarding the slider you need update the plugin to 5.0.4.1 version https://www.8theme.com/download-plugins/ .
Best regards,
Jack Richardson.
hi!
ok so I got the slider fixed
the cart page should look like on the demo
https://www.8theme.com/demo/legenda/cart/
like I said i had tried to update and downgrade woo versions (2.3.13)
but nothing helped
feel free to make changes:) to solve this issue.
thanks!
Hello @adierel,
You deleted “woocommerce” folder in wp-content/themes/legenda/ directory. I’ve reuploaded it. Please check Cart page now.
Best regards,
Jack Richardson.
Hello again,
yes that fixed the issue but the variations disappeared again: http://screencast.com/t/DvscMnX8TU
please help
thanks!
Adi
Hello,
Please try to create all combinations with your variations. Also refer to this article:
https://woocommerce.wordpress.com/2015/07/13/improving-the-variations-interface-in-2-4/
Best regards,
Jack Richardson.
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