Return to previous page

Issues When Update to 2.9 and woocommerce 2.4.4

This topic has 8 replies, 3 voices, and was last updated 8 years, 8 months ago ago by Jack Richardson

Ali Akil

Participant

August 18, 2015 at 10:57

Hi, I updated the theme to 2.9 also did delete the woocommerce before updating.

Issues:

1- Permalinks not working right it adds some codes after the domain for each page.
2- In cart when calculating shipping the page reloads 2 times. one with the blue messege and the other taking of the blue messege. Try it several times.
3- In Checkout only with Explorer las version, Dose not load the shipping opcions or reload when a country is changed. Try it with european countries as international countries are not yet set. Please with several countries.
4- I have this messege in admin area: “Your theme (LEGENDA – 8theme WordPress theme) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.”

that is what I tested for now. Woocommerce did a big update on this one.

Please, contact administrator
for this information.

#80656 Copied

7 Answers

Eva Kemp

Support staff

August 18, 2015 at 11:44

Hello,

1. The same issue persists with default WordPress theme too, activate Twenty Fifteen theme and check.
Try to disable 3rd-party plugins, perhaps some of them are causing the issue.

2. Sorry, but I don’t see any problems, the message is shown http://storage7.static.itmages.com/i/15/0818/h_1439894584_3293493_b5b70a3ac3.png and page isn’t reloaded for the second time.

3. Could you please show a screenshot of the problem?

4. This has been fixed.

Regards,
Eva Kemp.

#80669 Copied

Ali Akil

Participant

August 18, 2015 at 12:54

Hi,

2- Please try it with several countries. 1 of 5 times it work perfectly especialy the first time. tryed it on IE, Chrome and firefox and all have the same issue. Change from germany, to cypros then Austria and give it a second.
3- It is simple, when you change the country nothing happens to the shipping prices or shipping opcions in “Your Order” (Your Order does not reload).This is in checkout with IE brownser only.
4- thanks

#80690 Copied

Ali Akil

Participant

August 18, 2015 at 13:22

Hi,

1 and 2- Fixed: It seems that when I changed the “Default Customer Address” From Geolocate (with page caching support) to only Geolocate it fixed this 2 issue.

#80706 Copied

Ali Akil

Participant

August 18, 2015 at 13:33

only numer 3 remain. when you change the country nothing happens to the shipping prices or shipping opcions in “Your Order” (Your Order does not reload).This is in checkout with IE brownser only.

#80708 Copied

Eva Kemp

Support staff

August 18, 2015 at 14:32

Hello,

I checked shipping information in “Your order” section in IE, Firefox browsers and it’s changed when other country is selected. Try to disable cache plugin, clear all browsers cache and cookies and check once more.

Regards,
Eva Kemp.

#80733 Copied

Ali Akil

Participant

August 18, 2015 at 22:06

Hi,

I tested it in a new laptop and with the same issue. Its in Checkout, try changing in chrome the country and you will see how the shipping opcions or price will change. But, with EI it will not change. Try it with “guest” user, not with an account. I also tryed with a custommer account and also is not working. Tryed it in a 3rd pc and also not working.

See images:

also tested in 2 diferent internet lines.

thanks.

#80873 Copied

Jack Richardson

Support staff

August 19, 2015 at 11:00

Hello,

The same issue persists with Twenty Fifteen theme. Please check it yourself. In this case you have to contact Woocommerce support as the problem isn’t related only to our theme. Please ask them to investigate the issue with default WordPress theme.

Thank you.
Best regards,
Jack Richardson.

#80941 Copied
Viewing 8 results - 1 through 8 (of 8 total)