Issues When Update to 2.9 and woocommerce 2.4.4

7 replies3 participantsUpdated by Jack Richardson

  • Avatar: Ali Akil
    Ali Akil
    Participant

    Hi, I updated the theme to 2.9 also did delete the woocommerce before updating.

    Issues:

    1- Permalinks not working right it adds some codes after the domain for each page.
    2- In cart when calculating shipping the page reloads 2 times. one with the blue messege and the other taking of the blue messege. Try it several times.
    3- In Checkout only with Explorer las version, Dose not load the shipping opcions or reload when a country is changed. Try it with european countries as international countries are not yet set. Please with several countries.
    4- I have this messege in admin area: “Your theme (LEGENDA – 8theme WordPress theme) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.”

    that is what I tested for now. Woocommerce did a big update on this one.

    Please, contact administrator
    for this information.
    #80656 Copied

    7 Answers

    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    1. The same issue persists with default WordPress theme too, activate Twenty Fifteen theme and check.
    Try to disable 3rd-party plugins, perhaps some of them are causing the issue.

    2. Sorry, but I don’t see any problems, the message is shown http://storage7.static.itmages.com/i/15/0818/h_1439894584_3293493_b5b70a3ac3.png and page isn’t reloaded for the second time.

    3. Could you please show a screenshot of the problem?

    4. This has been fixed.

    Regards,
    Eva Kemp.

    #80669 Copied
    Avatar: Ali Akil
    Ali Akil
    Participant

    Hi,

    2- Please try it with several countries. 1 of 5 times it work perfectly especialy the first time. tryed it on IE, Chrome and firefox and all have the same issue. Change from germany, to cypros then Austria and give it a second.
    3- It is simple, when you change the country nothing happens to the shipping prices or shipping opcions in “Your Order” (Your Order does not reload).This is in checkout with IE brownser only.
    4- thanks

    #80690 Copied
    Avatar: Ali Akil
    Ali Akil
    Participant

    Hi,

    1 and 2- Fixed: It seems that when I changed the “Default Customer Address” From Geolocate (with page caching support) to only Geolocate it fixed this 2 issue.

    #80706 Copied
    Avatar: Ali Akil
    Ali Akil
    Participant

    only numer 3 remain. when you change the country nothing happens to the shipping prices or shipping opcions in “Your Order” (Your Order does not reload).This is in checkout with IE brownser only.

    #80708 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    I checked shipping information in “Your order” section in IE, Firefox browsers and it’s changed when other country is selected. Try to disable cache plugin, clear all browsers cache and cookies and check once more.

    Regards,
    Eva Kemp.

    #80733 Copied
    Avatar: Ali Akil
    Ali Akil
    Participant

    Hi,

    I tested it in a new laptop and with the same issue. Its in Checkout, try changing in chrome the country and you will see how the shipping opcions or price will change. But, with EI it will not change. Try it with “guest” user, not with an account. I also tryed with a custommer account and also is not working. Tryed it in a 3rd pc and also not working.

    See images:

    also tested in 2 diferent internet lines.

    thanks.

    #80873 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    The same issue persists with Twenty Fifteen theme. Please check it yourself. In this case you have to contact Woocommerce support as the problem isn’t related only to our theme. Please ask them to investigate the issue with default WordPress theme.

    Thank you.
    Best regards,
    Jack Richardson.

    #80941 Copied

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