A couple issues - by DuaneM - on WordPress WooCommerce support

11 replies3 participantsUpdated by Jack Richardson

  • Avatar: DuaneM
    DuaneM
    Participant

    Hi there,

    We really like the look of the theme, we are just having some issues.

    1.) We are unable to change footer widgets
    2.) We would like to use visual composer with the theme but cant find a way to align elements to centre, we have very limited knowledge of coding.
    3.) After importing the demo we cannot find the contact us page to configure it.
    4.) In shop we get a 404 page when clicking on products

    Really hope you can help

    Please, contact administrator
    for this information.
    #79722 Copied

    11 Answers

    Avatar: DuaneM
    DuaneM
    Participant

    Sorry username incorrect

    Please, contact administrator
    for this information.
    #79729 Copied
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    1) Please read more here:
    https://www.8theme.com/demo/docs/idstore/index.html#!/widgets
    2) To get more information how to use Visual Composer you can here:
    http://www.wpexplorer.com/visual-composer-guide/
    3) I’ve just created Contact US page for you. Please check.
    4) I’ve edited permalinks in Dashboard->Settings and now they are working fine.

    Regards,
    Robert Hall.

    #79733 Copied
    Avatar: DuaneM
    DuaneM
    Participant

    Thanks for the help so far, there’s another matter that custom.css isnt sorting out for us.

    We would like to show all products when browsing to a page instead of paging through ?

    Hope that makes sense… how would we achieve this ?

    #80102 Copied
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    This question is a bit unclear for us. Could you please clarify us with more details?

    Do you mean show all products on shop page?
    If so please navigate to Settings->Reading->Blog pages show at most and set how many product you want to see on page.

    Regards,
    Robert Hall.

    #80104 Copied
    Avatar: DuaneM
    DuaneM
    Participant

    That’s what we wanted thanks.

    Robert, I am really struggling without the visual composer. Is there any way we can just align all elements to centre ?

    Its not responsive and sliders dont work as they should… Not the etheme shortcode nor visual composer sliders…

    I think I’m giving up and looking for a user friendly theme.

    #80231 Copied
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please provide us with link to page where you want to align all elements to centre.

    Regards,
    Robert Hall.

    #80232 Copied
    Avatar: DuaneM
    DuaneM
    Participant

    http://test.atomixvapes.co.za

    If you change the zoom level on the screen you would see they all just move to the left …

    #80233 Copied
    Avatar: DuaneM
    DuaneM
    Participant

    More problems, when viewing site in mobile there’s no menu … I give up

    #80258 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Mobile menu and products alignment problems are related to Visual Composer plugin. It’s not included in the theme as a required plugin and it’s not compatible with the theme.
    Sorry, but you have to deactivate it.

    Best regards,
    Jack Richardson.

    #80295 Copied
    Avatar: DuaneM
    DuaneM
    Participant

    Thanks Jack, we understand.

    Can I please ask for help on a couple stupid items so that we can get the site up and running.

    1) How do we remove the Custom Tab For All Products ?

    2) How can we remove the banner in categories, the top banner. (We don’t want it to show)

    3) Latest products on mobile on the home page seems cut off. It doesn’t display as a slider. How can we rectify this ?

    4) Is there a way to display Only one Category under latest products with a slider of its products.

    Your help would be appreciated

    #81150 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    1. Go to Theme Options > Single Product Page > Custom Tab Title, and remove the content.

    2. Add this code in custom.css file:

    img.cat-banner {
    display: none;
}

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    3. The reason is you have just 4 items for “Latest products”. Set 5 at least to make slider working.

    4. Unfortunately there is no such possibility. Sorry.

    Best regards,
    Jack Richardson.

    #81164 Copied

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