Forum Replies Created

Viewing 30 posts - 13,291 through 13,320 (of 16,165 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 24, 2015 at 12:20

    Hello,

    1. You can edit the image and upload it to your child theme folder and write the path to it in child style.css:

    #back-to-top a {
        background-image: url("path_to_new_image") !important;
    }

    2. Add this code in child style.css:

    .cart_totals tr:last-child td .amount {
       color: #990000 !important;
    }

    3. Use this css code:

    .checkout_cart td.product-name a:hover {
      color: #990000 !important;
    }

    4. You need edit the images wp-content/themes/blanco/images/slide_next.png, wp-content/themes/blanco/images/slide_prev.png, upload them to child theme folder and write the path to new images in child style.css:

    .product-slider .next {
        background-image: url("path_to_image");
    }
    .product-slider .prev {
        background-image: url("path_to_image");
    }

    5. As written in our documentation https://www.8theme.com/demo/docs/blanco/#!/blanco_shortcodes the shortcode for best selling products is used only for WP e-Commerce plugin, not for Woocommerce.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 24, 2015 at 12:06

    Hello,

    The credentials are incorrect.
    Please check them.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 24, 2015 at 11:54

    Hello,

    You’re using old theme version.
    Please update the theme to the latest version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Please check the description of our theme update:
    http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906
    Pay attention to the files that were deleted: http://storage2.static.itmages.com/i/15/0817/h_1439794170_5940258_acd46deb52.png
    You must delete them from your theme folder too (in wp-content/themes/legenda/woocommerce directory). After that check your products.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 24, 2015 at 11:01

    Hello,

    Please provide us with WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 24, 2015 at 10:30

    Hello,

    In this case this is not the theme file, because theme folder is located in the directory wp-content/themes. if you found it in wp-includes directory, then it’s WordPress file.
    So the file won’t be removed after theme update.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 24, 2015 at 08:42

    Hello,

    We’re glad you managed to resolve the issue.

    Have a nice day.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 24, 2015 at 08:41

    Hello,

    Please provide us with FTP credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 24, 2015 at 08:38

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 24, 2015 at 08:35

    Hello,

    Unfortunately we don’t know what might be the reason. We didn’t get such problems on our test site and other clients didn’t complain about it. Perhaps some changes were made on your server or something.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 24, 2015 at 08:32

    Hello,

    Please use this css code:

    .product-information .cart button[type="submit"]{
       color: red;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 24, 2015 at 08:31

    Hello,

    Try to clear browser cache and cookies, log in to the forum again and try to download the plugins.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 24, 2015 at 08:30

    Hello,

    Could you please show a screenshot what issues you have in Safari browser?

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 24, 2015 at 08:27

    Hello,

    The file has been sent to your email address.
    Please check.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 24, 2015 at 08:24

    Hello,

    To change background color for mobile menu add this code in custom.css:

    .st-menu, .mobile-nav-heading.close-mobile-nav {
      background-color: white;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 24, 2015 at 08:22

    Hello,

    Please show a screenshot where you see that tab and provide us with WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 24, 2015 at 08:21

    Hello,

    Go to Pages > edit your home page > check if logo is uploaded in the section “Custom logo for this page” on the right side.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 24, 2015 at 08:20

    Hello,

    Go to WP Dashboard > Settings > General > Site Title and write the title you need.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 24, 2015 at 08:18

    Hello,

    This requires a lot of customization in the theme files which is beyond our basic support scope and we don’t provide support for 3rd-party plugins. If you have necessary knowledge you may try to edit the files yourself.

    Sorry for inconveniences.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 24, 2015 at 07:38

    Hello,

    Your wp-admin panel asks for additional authorization. Please provide us with login details.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 23, 2015 at 08:58

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 22, 2015 at 11:43

    Hello,

    I tried to add a product to cart and it was added successfully and displayed on Cart page.
    Please specify how to reproduce the issue and describe it with more details.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 22, 2015 at 11:02

    Hello,

    I’ve added this code in custom.css to show vimeo and google-plus icons:

    .icon-google-plus:before {
        content: "\f0d5";
        font-family: FontAwesome;
    }
    
    .icon-vimeo:before { 
       content: "\f27d";
       font-family: FontAwesome;
    }

    But vimeo icon isn’t added in our list in the file theme-functions.php. You need to edit the file wp-content/themes/legenda/framework/theme-functions.php (line 4615) and add this code for vimeo icon: "vimeo".

    Please clarify what image you can’t center. Show us a screenshot.

    Unfortunately it can’t be changed. However you can remove “Boutique” page in Woocommerce > Settings > Products tab > Display > Shop page and add needed elements from Visual Composer editor to your page in the order you want.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 22, 2015 at 10:32

    Hello,

    “wp-includes” folder contains WordPress files, not the theme. Please specify in what folder of the theme you found the file default-constants.php.
    Provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 22, 2015 at 10:29

    Hello,

    Please provide us with a link to your blog page and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 22, 2015 at 10:27

    Hello @camposricardo86,

    I’ve set “Large resolution from” to 1200 in Theme Options > Responsive. Now clear browser cache and cache folder in wp-content directory via FTP and check the site.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 22, 2015 at 10:23

    Hello @alex_vilela,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 22, 2015 at 10:17

    Hello,

    You’ve been provided the code in this topic https://www.8theme.com/topic/vertical-scroll-bar/ .
    Has the issue been resolved?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 22, 2015 at 10:15

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 22, 2015 at 09:00

    Hello,

    Go to Appearance > Menus, select Product Categories in Screen Options at the top of the page and the categories will be available for adding to your menu.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 22, 2015 at 08:43

    Hello,

    Add this code in custom.css:

    .title.design-2 h3:after, hr, hr.divider {
      display: none;
    }

    Best regards,
    Jack Richardson.

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Viewing 30 posts - 13,291 through 13,320 (of 16,165 total)
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