Responsive feature not working in Legenda

This topic has 6 replies, 4 voices, and was last updated 8 years, 8 months ago ago by Eva Kemp

  • Avatar: camposricardo86
    camposricardo86
    Participant
    August 21, 2015 at 21:08

    Hi 8Theme Team

    My mistake, I was trying to submit a ticket in Classic Forum instead of Legenda Forum. Sorry.

    And now the issue Im looking for your help on. I enabled responsive design for

    http://pubmovil.com/mitienda016/

    but nothing! It is not adapting to smartphones! did I do something wrong? Please help!

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: alex_vilela
    alex_vilela
    Participant
    August 22, 2015 at 02:28

    Hello,
    I’m using version 4.3 of wordpress. Which holds aversion woocommece to the theme Legend 2.9?

    Thanks,

    Alex

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 22, 2015 at 10:23

    Hello @alex_vilela,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 22, 2015 at 10:27

    Hello @camposricardo86,

    I’ve set “Large resolution from” to 1200 in Theme Options > Responsive. Now clear browser cache and cache folder in wp-content directory via FTP and check the site.

    Best regards,
    Jack Richardson.

    Avatar: alex_vilela
    alex_vilela
    Participant
    August 22, 2015 at 15:41

    Hello, thanks for the help.

    I can only provide the WP Dashboard data. How are you?

    Alex Vilela

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    August 24, 2015 at 10:59

    Hello @alex_vilela,

    Please describe your problem with more details and provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

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