Vertical Scroll Bar - by crysfox - on WordPress WooCommerce support

This topic has 9 replies, 4 voices, and was last updated 8 years, 8 months ago ago by Jack Richardson

  • Avatar: crysfox
    crysfox
    Participant
    August 18, 2015 at 01:55

    Hello,

    I’ve noticed that my vertical scroll bar is almost hidden, and on desktop view, it isn’t showing at all. Can you advise on what I can do to fix this?

    Much thanks!

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 18, 2015 at 07:01

    Hello,

    Try to disable “Nice Scroll” option in Theme Options > General and check the scroll after that.

    Best regards,
    Jack Richardson.

    Avatar: crysfox
    crysfox
    Participant
    August 18, 2015 at 20:29

    Hi,

    I disabled ‘Nice Scroll’ and the scroll bar disappeared altogether. I would like it to show, just at the normal width.

    Please, contact administrator
    for this information.
    Avatar: stan
    Stan Russell
    Participant
    August 19, 2015 at 16:03

    Hello,

    we have checked your site and scroll bar is displayed normal:

    Do you still have problems with it? Please specify what is screen resolution of your desktop browser.

    Regards,
    Stan Russell.

    Avatar: crysfox
    crysfox
    Participant
    August 20, 2015 at 19:12

    Hi,

    My screen resolution is 72ppi. Do you know of a css code that I can use to increase the width of the scroll bar? I noticed that on the Legenda demo site, the e-commerce version has the “normal” scroll bar and the corporate version has the thinner one (which is what I see on my site). However, depending on the screen my client is viewing the site on, they can’t see the thin scroll bar at all. I’ve also tested this on a large screen as well, and the scroll bar doesn’t show.

    Avatar: Eva
    Eva Kemp
    Support staff
    August 21, 2015 at 09:34

    Hello,

    I’ve checked the site in resolution 1920px and scroll is shown:
    http://storage5.static.itmages.com/i/15/0821/h_1440145957_6544999_317c55c822.png
    Please show us a screenshot what you see when viewing the site.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: stan
    Stan Russell
    Participant
    August 21, 2015 at 13:00

    Hello,

    please add following css code to your themes/legenda/custom.css file:

    .nicescroll-rails{
      width:12px!important;
      }
    .nicescroll-rails div {
      width:10px!important;
      }

    Do not forget to enable ‘Custom css’ file in Theme options > Custom css

    Regards,
    Stan Russell.

    Avatar: crysfox
    crysfox
    Participant
    August 22, 2015 at 02:45

    Hi,

    This code is very helpful and fixes the issue perfectly. Thanks so much!

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 22, 2015 at 10:15

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

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The issue related to '‘Vertical Scroll Bar’' has been successfully resolved, and the topic is now closed for further responses

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