Hello,

We can’t access WP Dashboard, the access isn’t allowed, we’re getting the error “Forbidden”. Please give us permissions to enter admin panel.

Best regards,
Jack Richardson.

Hello,

You can edit the file in wp-content/themes/royal/framework/shortcodes.php (line 1950) and comment the code of icons you don’t want to display. To change link to you social page you need edit the code, for example for Twitter <a href="https://twitter.com/share?url='.$permalink.'&text='.$post_title.'" class="'.$tooltip_class.'" title="'.__('Twitter', ETHEME_DOMAIN).'" target="_blank"> and replace https://twitter.com/share?url='.$permalink.'&text='.$post_title.' with a link to your Twitter account.

Best regards,
Jack Richardson.

Hello,

I’ve checked your site in IE v.11 and there are no problems. Here is the screenshot http://prntscr.com/89e0uv . Please clear browser cache before you check the site.

Best regards,
Jack Richardson.

Hello,

You’re welcome.

Best regards,
Jack Richardson.

Hello,

To activate Visual Composer in Static Block go to WP Dashboard > Visual Composer > Settings > Content Types > tick “Static Block”.
You don’t need license for Brainstorm.
All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. This plugin works fine without activation and you can always get actual version if you want directly from us. The plugins can be downloaded from this link https://www.8theme.com/download-plugins/ . We update plugins with theme updates from time to time so plugins will be also updated with each next theme update. The option with registering of the plugins has been already added to plugin and this only allows you to get automatic updates and support for this plugin directly from an author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from the author. This is how it works for all themes on Themeforest and not only in our case.

Best regards,
Jack Richardson.

Hello,

Have you updated Revolution Slider to the latest version https://www.8theme.com/download-plugins/ ?
Please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

Hello,

I increased memory_limit value in wp-config.php file, then I tested Theme Options enabling/disabling different options and saving settings a lot of times. No errors appeared.
Please clear browser cache/cookies and check again, also try to check in another browser.

Thank you.

Best regards,
Jack Richardson.

Hello,

Please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

Hello,

If you want to add new font please refer to this article:
https://www.8theme.com/blog/how-to-add-custom-fonts-in-wordpress-themes/

Best regards,
Jack Richardson.

Hello,

I’ve just enabled the options “Show footer demo blocks” and “Fixed navigation” in Theme Options and haven’t got any errors.
Please describe with details how we can replicate the issue.

Best regards,
Jack Richardson.

Hello @sebdicam,

Use this code in custom.css too for white background:

.content.span9 {
    background-color:#f4f2f2;
    padding-left: 20px;
    padding-right: 20px;
}

Best regards,
Jack Richardson.

Hello,

You didn’t update plugins. Please update them as well. You can download the latest versions at the link https://www.8theme.com/download-plugins/ .

Best regards,
Jack Richardson.

Hello,

You’re welcome.

Best regards,
Jack Richardson.

Hello,

Ok, let us know if further assistance is needed.

Best regards,
Jack Richardson.

Hello @sebdicam,

You selected “Main Sidebar” in “Widget Area” for that page, but as I see there are no widgets in “Main Sidebar” area in Appearance > Widgets, add some of them.

You’ve copied this code for blockquote shortcode: <code></code>, I’ve removed it in the Text editor. Please check the page now.

To change author color use this code in custom.css:

.blog-post .post-info a {
    color: black;
}

Please show a page where you added bold font and specify what color it should be.

Best regards,
Jack Richardson.