Loading on iPad - by ahr-i-tek - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 8 years, 7 months ago ago by Eva Kemp

  • Avatar: ahr-i-tek
    ahr-i-tek
    Participant
    August 26, 2015 at 13:50

    My site don’t loading on iPad and iPhone

    5 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 26, 2015 at 14:52

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: ahr-i-tek
    ahr-i-tek
    Participant
    August 26, 2015 at 15:45

    login

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    August 26, 2015 at 16:29

    Hello,

    I’ve set permissions to 644 for the file style.css in the directory wp-content/themes/legenda.
    Please check your site now.

    Regards,
    Eva Kemp.

    Avatar: ahr-i-tek
    ahr-i-tek
    Participant
    August 26, 2015 at 18:57

    Still same problem

    Avatar: Eva
    Eva Kemp
    Support staff
    August 26, 2015 at 21:06

    Hello,

    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Regards,
    Eva Kemp.

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