Replies by Jack Richardson

Forum Replies Created

Viewing 30 posts - 16,171 through 16,200 (of 17,791 total)

← 1 2 3 … 539 540 541 … 592 593 594 →

Jack Richardson

Support staff

June 27, 2015 at 09:56

Hello,

Please provide us with WP Dashboard and FTP credentials in private content.

Best regards,
Jack Richardson.

#71987 Copied In reply to: Revolution Slider Crashing while editing Slides

Jack Richardson

Support staff

June 27, 2015 at 09:55

Hello,

Please provide us with WP Dashboard panel credentials in private content.

Best regards,
Jack Richardson.

#71986 Copied In reply to: Menu appearing in header twice on scroll down
Jack Richardson

Support staff

June 27, 2015 at 08:34
Hello,

I’ve changed your code in the custom.css file to the following:

.post-images.nav-type-small.images-slider img { display: none; } .main-nav .double-border { border-top: none; border-bottom: none; }

Please clear browser cache and check the site. Is that what you want?

Best regards,
Jack Richardson.
#71975 Copied In reply to: having issues with Custom.css file
Jack Richardson

Support staff

June 26, 2015 at 19:48

Hello,

I don’t see sidebar on the brand page:
http://storage3.static.itmages.com/i/15/0626/h_1435344408_7219391_82d4d5d843.png

Have you already removed it?

Best regards,
Jack Richardson.

#71948 Copied In reply to: How to disable sidebar in brand page?

Jack Richardson

Support staff

June 26, 2015 at 19:16

Hello,

You are welcome.

Best regards,
Jack Richardson.

#71927 Copied In reply to: empty icon top panel + basket icon

Jack Richardson

Support staff

June 26, 2015 at 19:11

Hello,

As I see your cart is working fine now, please see the screenshot http://storage4.static.itmages.com/i/15/0626/h_1435341837_4376912_fd39c0a852.png
Please check it from your side.
Regarding the outdated file legenda/woocommerce/myaccount/my-orders.php you can hide this message, it doesn’t affect your site at all.

Best regards,
Jack Richardson.

#71925 Copied In reply to: Cart issue

Jack Richardson

Support staff

June 26, 2015 at 18:46

Hello,

You are welcome.

Best regards,
Jack Richardson.

#71916 Copied In reply to: Problem with page template

Jack Richardson

Support staff

June 26, 2015 at 18:34

Hello @irmankarim,

As I see the price is displaying correctly for the product when all variations are selected (screenshot http://storage1.static.itmages.com/i/15/0626/h_1435339809_2670373_dbddec9114.png ).

Best regards,
Jack Richardson.

#71910 Copied In reply to: Website Not Working Properly
Jack Richardson

Support staff

June 26, 2015 at 15:53
Hello,

Previous css code has been changed to the following:

a.button.etheme_add_to_cart_button.product_type_simple { color: black !important; } .post-449 .apsl-login-networks.theme-11.clearfix, .post-448 .apsl-login-networks.theme-11.clearfix { margin-bottom: -150px; margin-top: 80px; } #main { padding: 0 0 80px 0 !important; } .post-448 .login { margin-bottom: 100px !important; }

Please clear browser cache and check your site.

Best regards,
Jack Richardson.
#71888 Copied In reply to: Problem with page template
Jack Richardson

Support staff

June 26, 2015 at 14:33

Hello,

You can contact Ultimate VC Addons support via comments at this link:
http://codecanyon.net/item/ultimate-addons-for-visual-composer/6892199/comments

Best regards,
Jack Richardson.

#71870 Copied In reply to: Modal box on mobile

Jack Richardson

Support staff

June 26, 2015 at 14:23

Hello @Immograf,

Unfortunately for now this issue can’t be fixed.
Please take our apologies for the inconveniences.

Best regards,
Jack Richardson.

#71867 Copied In reply to: Single product page navigation buttons

Jack Richardson

Support staff

June 26, 2015 at 12:54

Hello,

In this case you need to edit page options in WP Dashboard > Pages > needed page: disable option “Show Page Heading” and select slider in section “Show revolution slider instead of breadcrumbs and page title”.

Best regards,
Jack Richardson.

#71840 Copied In reply to: Header style 3 on all pages

Jack Richardson

Support staff

June 26, 2015 at 11:46

Hello,

Please provide us with correct WP dashboard and FTP (FTP host, FTP user, FTP password) credentials in private content.

Best regards,
Jack Richardson.

#71824 Copied In reply to: Cart issue

Jack Richardson

Support staff

June 26, 2015 at 11:37

Hello,

You are welcome!

Best regards,
Jack Richardson.

#71821 Copied In reply to: menu drop-down

Jack Richardson

Support staff

June 26, 2015 at 11:34

Hello,

Please take our apologies but editing third party plugin files is out of our support scope.
You need contact with plugin support regarding this issue.

Best regards,
Jack Richardson.

#71820 Copied In reply to: ZF WordPress Category Accordion and Legenda

Jack Richardson

Support staff

June 26, 2015 at 11:14

Hello,

You should edit the file archive-product.php in the directory wp-content/themes/royal/woocommerce.

Best regards,
Jack Richardson.

#71810 Copied In reply to: Product Category Page Description & Category Header Adjustments

Jack Richardson

Support staff

June 26, 2015 at 11:12

Hello @KlaasKoopman,

Sorry, but we can’t know what modifications were made. Perhaps you made some changes in Theme Options. The only way to check is to reupload theme files and check breadcrumbs after that.

Best regards,
Jack Richardson.

#71809 Copied In reply to: Remove or move breadcrumbs
Jack Richardson

Support staff

June 26, 2015 at 10:27
Hello,

You can use “custom link” in Appearance > Menus for your menu items where drop down menu is used instead of “pages”.

Please add this code in custom.css file:

@media (min-width: 992px) {.container { width: 1000px !important; }}

How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

Best regards,
Jack Richardson.
#71801 Copied In reply to: Responsive Mode
Jack Richardson

Support staff

June 26, 2015 at 09:15

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#71769 Copied In reply to: Visual Composer can't load the homepage

Jack Richardson

Support staff

June 26, 2015 at 08:54

Hello,

Did you make any changes in the theme files?
Please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#71761 Copied In reply to: How to change color of buttons and add a background to 'catagories' on shop page

Jack Richardson

Support staff

June 26, 2015 at 08:52

Hello,

Please provide us with correct WP Dashboard credentials as well.

Thank you.
Best regards,
Jack Richardson.

#71760 Copied In reply to: Blanco – Product image is huge & no zoom feature

Jack Richardson

Support staff

June 26, 2015 at 07:58

Hello,

The same issue persists with default WordPress theme too.
You can ask VC authors regarding this issue:
http://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431/comments

Please look at the screenshot where to change the text on Parallax image:
http://storage1.static.itmages.com/i/15/0626/h_1435301834_3842777_e9babc4545.png

Best regards,
Jack Richardson.

#71745 Copied In reply to: Visual Composer can't load the homepage

Jack Richardson

Support staff

June 26, 2015 at 07:43

Hello,

The option for gallery slider has been included recently in the updates of our other themes and some customers haven’t noticed it yet in Theme Options that’s why there are so many questions about it.

Best regards,
Jack Richardson.

#71744 Copied In reply to: Urgent Help Please ! Image Gallery Thumbnails Not Working

Jack Richardson

Support staff

June 26, 2015 at 07:40

Hello,

I’ve set Full width layout for your Shop page in Theme Options > Products Page Layout > Layout and set 4 “Products per row”. Please check your Shop page now.

You can add content to Shop page in WP Dashboard > Pages > edit your Shop page (please note the content will be displayed above the products).

You can add any content to products category in WP Dashboard > Products > Categories > edit a category and add your content to “Category Header” section.

Please show on a screenshot what you want add to the menu.

Thank you.

Best regards,
Jack Richardson.

#71743 Copied In reply to: How to feed the footer

Jack Richardson

Support staff

June 26, 2015 at 07:33

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#71742 Copied In reply to: Updating to v1.2 without affecting css changes

Jack Richardson

Support staff

June 26, 2015 at 07:32

Hello,

As I see your logo is shown on home page. Have you resolved the issue?
I’ve set sidebar position in the Blog page editor:
http://storage4.static.itmages.com/i/15/0626/h_1435300304_9684359_a680970157.png

Please check now.

Best regards,
Jack Richardson.

#71740 Copied In reply to: Classico Installation problems

Jack Richardson

Support staff

June 26, 2015 at 07:26

Hello @KlaasKoopman,

Have you changed any files in the theme? We may try to reupload the files to get the breadcrumbs position back.

Best regards,
Jack Richardson.

#71738 Copied In reply to: Remove or move breadcrumbs

Jack Richardson

Support staff

June 26, 2015 at 06:41

Hello,

You are welcome!

Best regards,
Jack Richardson.

#71732 Copied In reply to: Products images aren't shown :(

Jack Richardson

Support staff

June 25, 2015 at 20:02

Hello @KlaasKoopman,

As I see breadcrumbs are shown under page title:
http://storage2.static.itmages.com/i/15/0625/h_1435258907_6217106_4d468d492f.png

Please clear your browser cache and check again.

Best regards,
Jack Richardson.

#71697 Copied In reply to: Remove or move breadcrumbs

Jack Richardson

Support staff

June 25, 2015 at 19:59

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#71695 Copied In reply to: problems with revo slider
← 1 2 3 … 539 540 541 … 592 593 594 →

16,171–16,200 of 17,791 posts

Viewing 30 posts - 16,171 through 16,200 (of 17,791 total)

← 1 2 3 … 539 540 541 … 592 593 594 →

Forum Replies Created

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