Royal theme Fatal error after installing demo content

This topic has 12 replies, 2 voices, and was last updated 8 years, 7 months ago ago by Jack Richardson

  • Avatar: bonabo
    bonabo
    Participant
    August 27, 2015 at 06:41

    Hello,

    I would like to ask, what shoul I do with this?

    Fatal error: Cannot use object of type WP_Error as array in /home/do2110200/www_root/zahradnictvo/wp-content/themes/royal/framework/shortcodes.php on line 344

    I have jist installed the dummy content as it was written in the documentation:
    Theme Options > Import/Export, press Install base demo content

    Thank you very much!

    Please, contact administrator
    for this information.
    11 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 27, 2015 at 07:20

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: bonabo
    bonabo
    Participant
    August 27, 2015 at 07:39

    Hello,

    here it is:

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 27, 2015 at 09:31

    Hello,

    We can’t access WP Dashboard, the access isn’t allowed, we’re getting the error “Forbidden”. Please give us permissions to enter admin panel.

    Best regards,
    Jack Richardson.

    Avatar: bonabo
    bonabo
    Participant
    September 15, 2015 at 22:08

    Hello, please, try it again:

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 16, 2015 at 08:01

    Hello,

    Sorry, but we still can’t access admin panel:
    http://storage3.static.itmages.com/i/15/0916/h_1442386830_3437488_06591d161e.png

    Please check with your hosting provider if there are any restrictions.

    Best regards,
    Jack Richardson.

    Avatar: bonabo
    bonabo
    Participant
    September 16, 2015 at 13:58

    Please, do not use wp-login but wp-admin, login is not working also to me, but admin is going.

    http://rumcajs.sk/zahradnictvo/wp-admin/

    COuld you try it with this, please

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 16, 2015 at 15:10

    Hello,

    When I use wp-admin in the link it redirects to wp-login.php and I see only the error “Forbidden”.
    It means the access to WP Dashboard is restricted.
    Please check it with your hosting provider.

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: bonabo
    bonabo
    Participant
    September 16, 2015 at 20:59

    Hello,

    provider would like to know from which country are you connecting, then they can add the access.
    Please let me know if you can.

    Thanks

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 17, 2015 at 08:33

    Hello,

    We’ve sent our IP address to your mail. Please check it.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: bonabo
    bonabo
    Participant
    September 17, 2015 at 09:45

    Hello,

    thanks, the provider changed it, please, try it now.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 17, 2015 at 10:13

    Hello,

    I’ve installed Woocommerce plugin and site is working now. Clear browser cache and check.

    Best regards,
    Jack Richardson.

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