Forum Replies Created

Viewing 30 posts - 18,751 through 18,780 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2015 at 16:31

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2015 at 16:30

    Hello,

    Please take our apologies but image dimensions can’t be changed on a single product page in theme options as they can be distorted. It can be edited only in the theme file legenda/woocommerce/single-product/product-image.php. Also changes in custom.css need to be made.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2015 at 16:27

    Hello,

    You need update the theme to the latest version where this bug is fixed.
    Please create a back up of your files and database before update!

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2015 at 16:05

    Hello,

    As I see you didn’t translate .po file in the directory /wp-content/plugins/woocommerce/i18n/languages. There you’ll find that text.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2015 at 16:00

    Hello,

    Please add this code in custom.css:

    .woocommerce-breadcrumb, .breadcrumbs  {
        display: none;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2015 at 15:52

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2015 at 15:51

    Hello,

    Sorry, but you have to search for plugins yourself as we can’t guarantee full compatibility of 3rd-party plugins with our theme. You may try to test some plugins which you find.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2015 at 15:48

    Hello,

    I’ve checked your site and when navigating from the Cart page the same product isn’t added to the cart. There are only 1 product in the cart that was added.
    Could you please clarify with more details?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2015 at 15:43

    Hello,

    Sorry, but still the same error.
    What FTP client are you using? Could you please show a screenshot of your settings?
    Are you using 21 port for FTP?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2015 at 15:38

    Hello,

    Sorry, but we can’t connect to FTP getting this error:
    Response: 530 Giris Basarisiz.
    Error: Critical error
    Error: Could not connect to server

    Please check the credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2015 at 15:36

    Hello,

    You need disable hidden sidebar option in Theme Options > Products Page Layout > Hidden Sidebar > Off.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2015 at 15:16

    Hello,

    The text is visible now:
    https://s3.amazonaws.com/fvd-data/notes/168674/1426860787-eEx9cT/screen.png
    Please clear browser cache and check again or check it in another browser.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2015 at 15:12

    Hello,

    The slider shortcode has been removed.
    Clear browser cache and check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2015 at 15:07

    Hello,

    I’ve decreased padding-bottom value to 14px that you set in Text block options for the last row in About Us page and added this code in CSS block:

    .content-page {
        margin-bottom: 0px;
    }

    Please check the page now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2015 at 15:01

    Hello,

    Sorry, but the images can’t be stretched because you set padding values in the rows settings.
    You need remove them or you can add image as background of the row and it will be full width.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2015 at 14:33

    Hello,

    Do you want to add the same elements as you showed on the other site?
    Sorry, but this is additional customization and you should create your content yourself, we can only help you to modify some parts.
    Please try to create it and specify what exactly you have difficulties with.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2015 at 14:24

    Hello,

    When trying to connect to FTP account we’re getting this error:
    Error: Connection closed by server

    Are any restrictions enabled on a server where your site is hosted?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2015 at 14:15

    Hello,

    Please give us full permissions to be able to view all settings in wp-admin panel.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2015 at 14:13

    Hello,

    We’ve taken this issue into our account and will try to optimize theme files in the next update.
    Sorry for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2015 at 14:05

    Hello,

    I’ve created a gallery grid in Essential Grid settings and selected Essential Grid element from Visual Composer in your Gallery page.
    The images are loaded from posts that are their featured images. Please check Ess. Grid Posts section in wp-admin panel.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2015 at 12:09

    Hello,

    I’ve added that code and now the sidebar is shown fine:
    http://storage3.static.itmages.com/i/15/0320/h_1426849635_5428088_2dc0eac5c3.png

    Please clear browser cache and check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2015 at 12:05

    Hello,

    Sorry, but in this case you can only monitor the plugin forum for answers from the authors. They should post some suggestions.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2015 at 10:28

    Hello,

    Unfortunately there is only one Shop page, but you can create a separate page and use Products element in Visual Composer editor and select what products to display in there.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2015 at 10:27

    Hello,

    Please update the theme to the latest version 1.4 and the plugins https://www.8theme.com/download-plugins/ .
    https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade (1.5 Theme Upgrade)
    Don’t forget to create a back up of your files and database before update!

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2015 at 10:22

    Hello,

    Please add this code in custom.css:

    .btn.product_type_simple {
        background-color: #fff !important;
        color: black !important;
        border: 1px solid black;
    }
    .btn.product_type_simple:hover {
        color: pink !important;
        background-color: #000 !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2015 at 10:14

    Hello,

    Please try to disable 3rd-party plugins and check registration.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2015 at 10:11

    Hello,

    That text can be translated in the file wp-content/plugins/woocommerce/i18n/languages/woocommerce.pot. Please read the documentation:
    http://docs.woothemes.com/document/woocommerce-localization/ (6. Translating with PoEdit)

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2015 at 10:07

    Hello,

    You need create robots.txt file as described in the instruction.
    We recommend you to contact some SEO specialists concerning this issue as we don’t provide support for SEO queries. Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2015 at 10:03

    Hello,

    We’re sorry for the troubles you’re experiencing. Please take our apologies for inconveniences.
    Concerning the zoom effect, to make it work you need reupload your images with higher resolution.
    Now your images are too small, but the original dimensions should be 1425px × 1900px approximately and then it will be scaled to the sizes you set in Woocommerce settings.
    Please try it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2015 at 09:57

    Hello,

    You need copy only the modified files. You don’t need copy all of them.

    Thank you.
    Regards,
    Eva Kemp.

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    Viewing 18,780 results - 18,751 through 18,780 (of 31,382 total)
Viewing 30 posts - 18,751 through 18,780 (of 31,382 total)
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