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Wrong email registration account - by Ron

This topic has 6 replies, 2 voices, and was last updated 9 years, 1 months ago ago by Eva Kemp

Ron

Participant

March 19, 2015 at 17:48

Hi,

I think there is a bug in the Woopress template.

If a user is registering as a new customer, it receives a username similar to the websites name.
This is happening on both our websites!
Please help!

thx

Ron

Please, contact administrator
for this information.

#50962 Copied

5 Answers

Eva Kemp

Support staff

March 19, 2015 at 18:10

Hello,

Go to Woocommerce > Settings > Accounts tab and untick “Automatically generate username from customer email”, then check registration.

Thank you.
Regards,
Eva Kemp.

#50971 Copied

Ron

Participant

March 19, 2015 at 21:46

Sorry Eva, did uncheck and same problem.

Please register and you will see what I mean.

Or login withe the details I gave you earlier.

thx

Ron

#51048 Copied

Ron

Participant

March 19, 2015 at 22:14

Hi Eva,

It has nothing to do with the suggested automatically generate username from customer email option.

Your theme is sending out the wrong template or at least a template with wrong field. Now only a link from the website is send to the new user.

It should look like http://nimb.ws/IC9tE8

This website has the same Woocomerce installation and settings. Please chech because it is a bug!

Kind regads,

Ron

#51054 Copied

Ron

Participant

March 20, 2015 at 08:00

Hi Eva,

Me again. Do not think it is a bug in your Woopress template.

I did a clean install of the Woopress theme and Woocommerce and now the system is sending the right and correct registration email.

What is it that causes both of my websites that it is sending the incorrect registration email??

Please help, my client is getting nervous..

Regards,

Ron

#51082 Copied

Eva Kemp

Support staff

March 20, 2015 at 10:14

Hello,

Please try to disable 3rd-party plugins and check registration.

Thank you.
Regards,
Eva Kemp.

#51121 Copied
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